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No Dolby Digital Apple TV 3 firmware 6.1 (6698.99.16)

Hi


I was running the above firmware on my main appletv, and noticed that Dolby Digital (DD) over spdif had stopped working, both in netflix and when streaming from itunes on my computer. I then took my daughters appletv and connected it to my receiver through spdif, and now DD worked, my daughters appletv was running firmware 5.3 (6105). I tried software resetting my main unit a couple of times, but that did not help. Lastly I updated my daughters appletv to firmwar 6.1, and then DD stopped working on that unit too...


Since then I have cuorisly found that DD is now working on my main unit, when I stream movies from itunes, but still not when watching a netflix-movie...


Anyone out there who have had the same problem?


Cheers Perer

Mac OS X (10.7.2)

Posted on Mar 19, 2014 2:34 PM

Reply
446 replies

Mar 22, 2014 12:07 PM in response to peter aagaard

I've spoken to Netflix who appears to be aware of the issue, but I would encourage others to let Netflix know so that this does not get left on the back burner.


Apparently the issue is only prevalent for those who have connected our Apple TV boxes to a AV receiver. In my case, I am able to get around the problem by watching material on my iPad and then airplaying the material across to my Apple TV, however you are more likely to get bandwidth related issues via this method, so quality can decrease.


It's worth pointing out I don't appear to have issues getting DD material to play via either Apple iCloud stored material, nor using Plex Connect to redirect content via the Apple TV. The issue only seems to relate to Netflix.

Mar 23, 2014 9:36 AM in response to MacUKuser

Netflix told me this morning that "their techs are aware of this and working on a solution". However, Netflix isn't the only place where DD 5.1 has disappeared, so I'm not confident a Netflix fix can resolve this issue. Movies I stream from iTunes to the ATVs stopped doing DD 5.1 as did Trailers. Perhaps they are working with Apple on this apparent Apple firmware-related issue.


I wouldn't know if I've lost Super HD or not - I intentionally force my ATVs to use 720p on my 1080p TVs because 1) I can't see a different in picture quality and 2) My cable Internet provider has a 250 GB monthly cap that gets eaten up in no time when streaming SHD movies.

Mar 24, 2014 1:28 PM in response to peter aagaard

I have the same issue and I also made a post on that ptoblem (https://discussions.apple.com/thread/6027802?tstart=0).


Last week I had a phone chat and a live chat wit netflix with no result...they kept saying it was my setup.


Last night I had yet another live chat with netflix and now they finnally listen,


So i am glad that they now admiting there is a problem and that my setup is not the cause....

No Dolby Digital Apple TV 3 firmware 6.1 (6698.99.16)

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