"There is no stinky "you can download twice and then you're screwed"."
I am just reporting what actually happened. It is only through these discussions that I even have a URL for downloading ML; that is the URL US version, and then manually changing the US to UK; no trace of it on the UK shop. Then have to wait upto 3 business days to get a slot and takes hours to download
Also Apple UK support may not be what you have in US. Here you can waste a lot of time on the phone only to be told to take the machine to your local dealer. That used to be fine when they were a friendly local firm and you sat next to the guy doing whatever with modest or no charge - less clever after n takeovers and they charge £80 ($120?) just for booking it in and holding it for several days for just a report, much less any action.
Again, just immense gratitude to you guys for keeping the show on the road
"I was told that Lion (the original OSX) could only be used on the 2011 MBP"
I hope no longer true, or I really will be upset if that was the reason it refused my 'purchase' download. I can't see that it can be as it is running ML perfectly well off my external drive.