Previous 1 2 3 4 5 6 Next 80 Replies Latest reply: Jun 13, 2015 9:44 AM by macginley Go to original post Branched to a new discussion.
  • robertfromlake worth Level 1 (0 points)

    Spent several hours with Apple senior tech. Could not fix download problem " need internet connection" . They are aware of issue but no fix as of last night. I did send a system file to Apple engineers and awaiting response/fix. For now suggest avoiding this update.

  • chevysales Level 1 (25 points)

    3/22/14 9:34:25.984 AM mdworker[573]: (Error) Import: BAD IMPORTER ~~~~~~~~~~~~~~~~~~ file:///Applications/ ghtImporter.mdimporter/


    what i consistently see in log at time of failure

  • Roy Caratozzolo Level 1 (20 points)

    Just now my Garageband completed the content install without the "no internet" error.  When downloading and instaling, keep an eye on the folder named "" since that is where it saves all this stuff while grabbing and instaling it.

  • Koruru Level 1 (5 points)


    Same problem here in Germany. Macbook Pro 13" Retina, 8 GB, Mavericks 10.9,.2

    Inernetconnection is available and used.

    With the last 2 tries, the messange above appeared after entering my password for installation.

    So in my opinion, the download was finished and installation started, then the message appears.


    Has anyone a solution?

  • PorkNBeans1973 Level 1 (0 points)

    There is no solution, it's something on Apple's side either try when they fix the problem or like me keep trying till you get it.


    After about a total of 40+ attempts to get the update completely I finally got every portion of it this morning around about 2am my time. 

  • robertfromlake worth Level 1 (0 points)

    Just downloaded and installed Garage Band update after futile attempts over last two days and hours with Apple support yesterday. Did nothing but quit a dyndns updater app from running.

    Not sure if Apple fixed or i just got lucky.

  • chorrillanop23 Level 1 (0 points)

    Well, still no luck here.


    MacBook Pro, OS x 10.9.2


    GaeageBand 10.0.2


    Keeps saying that needs Internet connection but it is connected


    Somebody knows if this failed updates left gigabytes of data in the hard disk?

  • bellaricca Level 1 (0 points)

    I can't find this folder: ""


    Where is it exatly?

  • Roy Caratozzolo Level 1 (20 points)

    in finder use "go to folder" and type "/private/var/folders/".


    Collapse stuff until you see "", then ""


    in there is the folder "" and it would constantly collect and delete with items, so I do not think it builds up, since I saw it download over a gig, then delete it only to do it again and again until it finally worked.

  • bellaricca Level 1 (0 points)

    Thank you! The folder "" contain another folder named "lp10_ms3_content_2013" but it's empty!

  • Roy Caratozzolo Level 1 (20 points)

    When you are in garageband, do you see the "download content" or something like that?  The folder may be empty during each fail.  For me it would vary between being empty, having a few small temp files, or one big installer file that would come and go.  Keep an eye on your loops files as well to see if anything changed.

  • bellaricca Level 1 (0 points)

    I can't launch  garageband until I have download the update!

  • bellaricca Level 1 (0 points)

    Ok, when I launch the upgrade a new file appears in the folder: "MAContent10_GarageBandCoreContent.pkg". Now I'm waiting to see what happen

  • bellaricca Level 1 (0 points)

    No update :-( When i launch the installation the file disappear.

  • PorkNBeans1973 Level 1 (0 points)

    Yes & no on it leaving files on the system.


    Yes it leaves files on the system when you can continue the download.


    No, the files disappear after failed attempts & when you cannot continue the download.



    When I finally did get everything installed there were no left over downloaded portions so don't worry about that it sorts itself out.