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My apps crashes in my macbook pro

Hello,

I am having trouble with my applications, every time I start an applcation it crash before it even start and it show me this message (shown in bottem). What is the solution for this problem?User uploaded file

MacBook Pro, OS X Mavericks (10.9.2)

Posted on Mar 20, 2014 10:19 PM

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4 replies

Mar 20, 2014 10:53 PM in response to alfaisal99

OK, that's an application crash log. If all of your applications are crashing you probably need to at least try reinstalling OS X. Just boot into your Recovery partition by holding down the command and R keys whilst booting and elect to resinatll Mavericks (you may need your Apple ID). This will not harm any of your apps or data.


If that doesn't work, call back.


Clinton

Mar 21, 2014 8:15 AM in response to alfaisal99

You probably ran a defective third-party "utility" such as "CleanMyMac" or "MacCleanse" that purports to "clean up" "junk" files. What it really does is to corrupt the operating system and many applications.

The first thing you need to do is remove that software according to the developer's instructions. Never install it, or anything like it, again. Then see below.


If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.


If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault boot volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main screen.


There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode.

*The linked support article refers to OS X 10.9 ("Mavericks"), but the procedure is the same for OS X 10.7 ("Lion") and later.

My apps crashes in my macbook pro

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