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When I rent a movie, does my time start when I download it or purchase it?

I rented a movie and I am having trouble downloading it. I believe I get 30 days of rental. However, since I am having trouble downloading it, does those days count as renting it, even though it is not on my iPod.

iPod touch

Posted on Mar 23, 2014 10:11 AM

Reply
2 replies

Mar 25, 2014 10:14 AM in response to music.forever23

Hey music.forever23,



Thanks for the question. You have 30 days from the time of rental to watch your movie. If you are having issues downloading the rental, please see the following resource:


iTunes: How to resume interrupted iTunes Store downloads

http://support.apple.com/kb/HT1725


If your issues persist, please contact iTunes Store Support by reporting an issue with your purchase:


How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase

http://support.apple.com/kb/HT1933


Additional Information:


iTunes Store: Movie rental frequently asked questions (FAQ)

http://support.apple.com/kb/HT1657



Thanks,


Matt M.

When I rent a movie, does my time start when I download it or purchase it?

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