I accidentally hit "Don't Trust" and now my iPhone won't sync to my computer. It won't ask me to trust it again even when I restart everything. Now what?

When I connected my phone to my computer I accidentally clicked "don't trust" and now I can't change the setting to allow my phone to "trust" my computer even though it has trusted it before I downloaded the new update. What do I need to do to be able to connect my phone to my computer again?

iPhone 5, iOS 7.1

Posted on Mar 23, 2014 9:39 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 3, 2014 4:23 AM

Hi - iv'e posted below, but not sure if people see, so am posting as a reply too 😁

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Ok, this just happened to me and none of the above seemed to work. But, I have found a solution that worked for me:


go to settings > general > reset > then click 'reset all settings' (only click if you happy to reset all settings)


Obviously, this will reset all your settings but not lose content.


My iphone 5S was attached to the computer and itunes throughout this process .... it will power down, restart and you will notice the sync icon start to whirr!


Obviously once redone you will have to reset security thumb/passcode - but your sync should now be working!!!

35 replies

Jun 22, 2014 3:30 PM in response to meganf08

I've done this before, I didn't really mind at the time so I just plugged it in to have it charge most of the time. One day it asked me again, I don't know why, but I think my computer just forgot or something. My suggestion is that you just turn both off and maybe wait a day or two if its not that important right now, otherwise take someone else's advice lol.

Dec 3, 2014 4:00 AM in response to meganf08

Ok, this just happened to me and none of the above seemed to work. But, I have found a solution that worked for me:


go to settings > general > reset > then click 'reset all settings' (only click if you happy to reset all settings)


Obviously, this will reset all your settings but not lose content.


My iphone 5S was attached to the computer and itunes throughout this process .... it will power down, restart and you will notice the sync icon start to whirr!


Obviously once redone you will have to reset security thumb/passcode - but your sync should now be working!!!

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I accidentally hit "Don't Trust" and now my iPhone won't sync to my computer. It won't ask me to trust it again even when I restart everything. Now what?

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