My iPhone 5 is charging but wont turn on even with the hard reset and restore. Keeps showing low battery. HELP PLEASE

annakristine wrote:

Hi,

my iphone5 keeps restarting for quite sometime. for a day its like more than 10 times. and if it would turn on, the phone keeps getting hotter. and now it came to the point that it does not turn on anymore. i did the sleep/wake button press with home and still did not work. i connected it to my laptop through my usb cable and a message popped up that my phone is in recovery mode. and this already happened to me before. do you it think it has something to do with the hardware, like maybe it needs battery replacement?

Thank you, and please help.

Your question seem unrelated to the Original Post in this thread. I suggest you start a new question that gives a good title to a specific problem. Then in the body of the thread describe the problem in detail, tell us what steps you have tried so far to correct the problem, what happened, and what error messages you received.

Im having the same problem.

My IPhone has been on the charger for atleast 3 hours now and is still showing the low battery icon and not turning on someone pleaseeeee help!😟

my phone has been charging for 2 days and wont turn on ! 😟

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update

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my iphone becomes worse,

there is not battery chargin icon,

the screen completely black,

i dont know how to fix it 😟

i try to get into DFU mode, but no luck, there is no response of my iphone

This has happened to me several times and I realized that it always happened when my phone was stone cold. Try unplugging your phone, and then warming up your phone in your hands/with body heat and when you plug it in it should turn back on, well that's what worked for me! Hope this helps!

Hello, skittles_5ive.

Thank you for visiting Apple Support Communities.

You may find this article helpful in troubleshooting your issue. If all troubleshooting steps have been processed please see step 6.

iOS: Not responding or does not turn on

http://support.apple.com/kb/TS3281

Regards,

Jason H.

Hi,

my iphone5 keeps restarting for quite sometime. for a day its like more than 10 times. and if it would turn on, the phone keeps getting hotter. and now it came to the point that it does not turn on anymore. i did the sleep/wake button press with home and still did not work. i connected it to my laptop through my usb cable and a message popped up that my phone is in recovery mode. and this already happened to me before. do you it think it has something to do with the hardware, like maybe it needs battery replacement?

Thank you, and please help.

try holding both the power button and the home button at the same time to do a really hard reset. btw if u live in a hot climate, the heat might of shorted the battery out, in which case you might need to get the battery replaced.

You can try to clean out your charger "hole" sometimes dust gets in there and blocks the charge. To solve this take one of those bread bag twist ties or anything really thin and long to fit in there.

Take it to an Apple store. They can test the battery, and replace it if necessary. It sounds like the battery has reached its end of life.

There could be something blocking the charging port, check for dust or something small that could be blocking the connection.

I have had this problem! I have spoken to my phone technician friends and he has told me how to do it after I have tried everything lol. He told me to take my phone off charge for 10 minutes and then as I put the USB cable back into the charger port, hold down the top "lock button" at the same time! It worked for me :-) Hope this helps!

This actually worked!!! thank you soooo much 😀

same thing with my phone, but nothing even pops up on the computer

EllieMAEEE

Thank you. it actually worked just like instructed.