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Level 1

131 points

My iPhone 5 is charging but wont turn on even with the hard reset and restore. Keeps showing low battery. HELP PLEASE

My iPhone 5 shows it's charging but wont turn on even with the hard reset and restore. Just keeps showing low battery. HELP PLEASE

I usually sleep with my phone on charge through the night and I haven't had any problem since, I left my iphone 5 charging last night and in the morning it stated 100% charged so I decided to turn the power off normally (Hold the hold button till it says slide to turn power off) I turned it off and suddenly my iphone went straight to low battery. Although I have been having weird battery percentage changes for example it would stay on 1 % for an hour or so or drain really quickly.

I have restored it as i thought was the thing to do all it's doing it restoring and still stating low battery and I have charged it for hours +. I can't hard reset it nor restore it NEED HELP PLEASE.

Most Apprieciated.

iPhone 5, iOS 7.0.6

Posted on Mar 23, 2014 12:10 PM

Best reply

1shonta

Level 1

5 points

Posted on Nov 25, 2014 12:06 PM

Im having the same problem.

My IPhone has been on the charger for atleast 3 hours now and is still showing the low battery icon and not turning on someone pleaseeeee help!😟

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37 replies

Oct 29, 2015 11:47 PM in response to EllieMAEEE

This works... Thanks 🙂 Was struggling for 6 hours and bumped into your post...

jhazem21

Level 1

9 points

Nov 18, 2015 6:26 AM in response to EllieMAEEE

IT ACTUALLY WORKS! THANK YOU SO MUCH! 😍

Kienyboy

Level 1

0 points

Dec 14, 2015 12:21 PM in response to jhazem21

How long you have to hold lock button for ?

Shing Ng

Level 1

0 points

Dec 16, 2015 7:58 PM in response to EllieMAEEE

This worked! thank you so much!

Jan 2, 2016 6:48 PM in response to EllieMAEEE

Either I did it wrong or my phone is just really bad because this method seems to have helped everybody except me😟 once I unplug my phone and wait 10 minutes and I hold the lock button at the same time I plug it back in, it just goes back to that little battery with that red remaining.

Jan 2, 2016 8:54 PM in response to EllieMAEEE

ive been tried the EllieMAEE's solution,

my iphone 5 (IOS 9.2) wont turn on, i charge my iphone but it wont turn on, (my usb adaptor is cool, theres no heat at all, i assume the electric doesnt trasnfer to the battery).

the screen stays on black.

then, i tried to disconnect the charger for about 10min. then as i connect the charger, i press the power button simultaneously. then, the screen stay on the black with the battery status red.

is there anyone can help me?

Donce16

Level 1

0 points

Jan 7, 2016 6:35 AM in response to EllieMAEEE

Thanks, it really helped 🙂

Jan 7, 2016 3:26 PM in response to iberahims

Same problem here...it happened within 24 hours of updating to 9.2! I called Apple support and was told to take it to an Apple store. It is absolutely a result of updating from 9.1 to 9.2...100% confident of this.

Jan 20, 2016 2:33 PM in response to EllieMAEEE

This was the only thing that helped, thank you tons🙂

Feb 9, 2016 8:28 PM in response to skittles_5ive

I have the iPhone 5c and have had problems lately with the battery. It will tell me I have 20% battery and will be on the charger for awhile and not go anywhere. I take it off the charger for like 3 secs to test it and it automatically shuts off and says it needs to be plugged in. Then when I plug it in it still says it's charging but when it goes to turn on it shows he apple logo, vibrates, shuts off again and then does the exact same thing several time. Please help!