Why can't I drag and drop music from a folder on my PC into my iTunes window?

Why can't I drag and drop music from a folder on my PC into my iTunes window?


I have not found any article that has answered this question. They have come up with things like open the side bar and it will work, or you are using wrong format of music. Now this all happened when I upgraded to iTunes 10 and has not worked since and it worked fine before. Music format is correct, I have even gone as far as copying a file already in iTunes and trying to add it again. As soon as the files enters the frame of iTunes the music files icon the pointer is carrying turns into a circle with a slash through it.

ITunes Ver. is 11.1.5.5 Windows Ver. is Windows 8.1 Pro with Media Center

Files I have tried adding are standard MP3, 256 kbps purchased AAC Audio file, MP3 converted by iTunes into a 256 or 320 kbps AAC Audio file. None can be draged and droped but all can added by going to File/Add File to Library... or File/Add Folder to Library...


Add items from your computer to your iTunes library

Do either of the following:

  • 1. Drag a file or folder from the desktop to the iTunes window.If you add a folder, all the files it contains are added to your library.
  • 2. In iTunes, choose File > Add to Library, locate a file or folder, and click Open.



I can add files and folders by doing number 2 above but can not doing number 1



I have gone as far as uninstalling iTunes and reinstalling per apple procedures below.


Steps

1. Remove iTunes and its related components from the Control Panel

Use the Control Panel to uninstall iTunes and related software components in the following order and restart your computer:

  1. iTunes
  2. Apple Software Update
  3. Apple Mobile Device Support
  4. Bonjour
  5. Apple Application Support (iTunes 9 or later)

Important: Uninstalling these components in a different order or only uninstalling some of these components may have unintended effects.

Windows 8

Posted on Mar 23, 2014 10:52 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Oct 16, 2014 2:35 AM

I HAD THE SAME PROBLEM.
Maybe these can help. At least it helped me.

connect device to iTunes.

-

go to summary tab

scroll down to options

and tick mark "Manually Manage Music and Videos"

click "Apply" on the bottom.

-

TRY NOW.

33 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Oct 16, 2014 2:35 AM in response to edkrajr

I HAD THE SAME PROBLEM.
Maybe these can help. At least it helped me.

connect device to iTunes.

-

go to summary tab

scroll down to options

and tick mark "Manually Manage Music and Videos"

click "Apply" on the bottom.

-

TRY NOW.

Reply

Apr 17, 2015 5:39 AM in response to edkrajr

User uploaded file

To drag and drop music to iTunes 12.1.2.27 you must do the following:

1.Connect you device to iTunes.

2.Select MusicTab from iTunes

3.Drag and drop your songs there;

4.Select all your songs (CTRL+A for Windows users)

5.Right click on the songs and select Add to Playlist -> Your device name

Reply

Mar 13, 2017 1:24 PM in response to edkrajr

edkrajr wrote:


Do either of the following:

  • 1. Drag a file or folder from the desktop to the iTunes window.If you add a folder, all the files it contains are added to your library.
  • 2. In iTunes, choose File > Add to Library, locate a file or folder, and click Open.


For 1. drag the content onto a regular playlist, or make sure the sidebar is visible and drop onto the area that includes the word Library at the top of the side bar.


tt2

Reply

Nov 30, 2014 2:39 PM in response to 7ew548DOo

Same here.. was able to drag & drop music folders to iTunes and add music to my iPhone 4S.. just updated my 4S from iOS 8.1 to 8.1.1 (no changes to iTunes) and now it's stopped working. I did get a message before it stopped working, something about duplicate files (???)

Reply

Nov 30, 2014 2:40 PM in response to Dan_Ne

Dan_Ne wrote:


I HAD THE SAME PROBLEM.
Maybe these can help. At least it helped me.

connect device to iTunes.

-

go to summary tab

scroll down to options

and tick mark "Manually Manage Music and Videos"

click "Apply" on the bottom.

-

TRY NOW.

Hey, this worked!! THANKS!!!! :-D

Reply

Apr 19, 2015 6:11 AM in response to icedoverfire

Then try the orher method.

1.Connect your device to computer,

2.open iTunes,

3.go to Music tab from the upper left corner,

4.then drag and drop songs there,

5.select the songs from that list that you want to add to your device, then right click on them, select Add to playlist->Your device name

Reply

Jul 13, 2015 8:25 PM in response to icedoverfire

I'm on windows 7 64 bit and as soon as I updated to the latest itunes all my playlists dissapeared and I can't drag and drop songs. The only thing I can do is add file to library ONE SONG at a time. Or sync my entire music library, which I dont want to do... Ive asked everywhere and no one can solve it. I've also seen other people who had their phones bricked by the new itunes. *** is going on, I've been using itunes since the first iphone and this has never happened.

Reply

Jun 21, 2014 12:03 PM in response to edkrajr

I had this problem on Windows 8.1.1 and iTunes 11.2.2.3


To resolve it from within Itunes I did : Edit, Preferences, Sharing.


I took the tick out of "Share my library on my local network"


Click OK.


Closed iTunes/


Reopened iTunes and I can drag and drop.


I went back into Edit, Preferences, Sharing and put the tick back and clicked OK.


Works fine now.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why can't I drag and drop music from a folder on my PC into my iTunes window?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.