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Level 1

5 points

Why can't I drag and drop music from a folder on my PC into my iTunes window?

I have not found any article that has answered this question. They have come up with things like open the side bar and it will work, or you are using wrong format of music. Now this all happened when I upgraded to iTunes 10 and has not worked since and it worked fine before. Music format is correct, I have even gone as far as copying a file already in iTunes and trying to add it again. As soon as the files enters the frame of iTunes the music files icon the pointer is carrying turns into a circle with a slash through it.

ITunes Ver. is 11.1.5.5 Windows Ver. is Windows 8.1 Pro with Media Center

Files I have tried adding are standard MP3, 256 kbps purchased AAC Audio file, MP3 converted by iTunes into a 256 or 320 kbps AAC Audio file. None can be draged and droped but all can added by going to File/Add File to Library... or File/Add Folder to Library...

Add items from your computer to your iTunes library

Do either of the following:

1. Drag a file or folder from the desktop to the iTunes window.If you add a folder, all the files it contains are added to your library.
2. In iTunes, choose File > Add to Library, locate a file or folder, and click Open.

I can add files and folders by doing number 2 above but can not doing number 1

I have gone as far as uninstalling iTunes and reinstalling per apple procedures below.

Steps

1. Remove iTunes and its related components from the Control Panel

Use the Control Panel to uninstall iTunes and related software components in the following order and restart your computer:

iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)

Important: Uninstalling these components in a different order or only uninstalling some of these components may have unintended effects.

Windows 8

Posted on Mar 23, 2014 10:52 PM

33 replies

kta_glav

Level 1

0 points

Apr 19, 2015 6:11 AM in response to icedoverfire

Then try the orher method.

1.Connect your device to computer,

2.open iTunes,

3.go to Music tab from the upper left corner,

4.then drag and drop songs there,

5.select the songs from that list that you want to add to your device, then right click on them, select Add to playlist->Your device name

Apr 19, 2015 6:16 AM in response to kta_glav

Doesn't work. I still get a "no" symbol!

kta_glav

Level 1

0 points

Apr 19, 2015 6:32 AM in response to icedoverfire

What version of iTunes do you have?

Apr 19, 2015 6:34 AM in response to kta_glav

I'm running iTunes 12.1.2.27 on Windows 8.1 64-bit.

Apr 22, 2015 7:02 PM in response to edkrajr

Did you uncompress the songs you're trying to add? I did that and it worked for me [Windows 8.1 64bit]

Apr 22, 2015 7:04 PM in response to icedoverfire

Did you unzip the music you're trying to add?

May 2, 2015 5:46 PM in response to Community User

Thank you for the solution batesm0t3l. This was insanely not great as iTunes was not always adding music correctly for me after an update several moons ago. Now it's all back to normal, 3 OS installs later, all from a simple tick box. Thanks again!

May 4, 2015 5:45 AM in response to Dan_Ne

Thank you so so much! 🙂

Jun 27, 2015 11:19 AM in response to edkrajr

Just select all, copy, then paste to destination.

Jun 28, 2015 5:42 AM in response to Dan_Ne

THANK YOU THANK YOU - after searching & reading So Many "tips"

YOURS IS THE ONLY ONE THAT WORKED and it was Easier than

the other tips. I can' t thank you enough.

God Bless

Jul 13, 2015 8:25 PM in response to icedoverfire

I'm on windows 7 64 bit and as soon as I updated to the latest itunes all my playlists dissapeared and I can't drag and drop songs. The only thing I can do is add file to library ONE SONG at a time. Or sync my entire music library, which I dont want to do... Ive asked everywhere and no one can solve it. I've also seen other people who had their phones bricked by the new itunes. *** is going on, I've been using itunes since the first iphone and this has never happened.

Jun 21, 2016 6:39 PM in response to Dan_Ne

This works for dragging music from your iTunes music library onto your phone but not from your desktop to your iTunes library.

Khaled5k

Level 1

4 points

Aug 21, 2016 8:18 AM in response to edkrajr

batesm0t3l steps works fine for me (Y)
thank you too much ...

RobEm

Level 1

4 points

Mar 13, 2017 9:50 AM in response to Community User

Didnt work: itunes 12.5.5.5 & Windows 10

RobEm

Level 1

4 points

Mar 13, 2017 9:59 AM in response to edkrajr

I am in a desktop environment itunes 12.5.5. and Windows 10. This used to work fine. This is such a pain. I get the impression that iTunes is getting worse not better.

Why can't I drag and drop music from a folder on my PC into my iTunes window?