Macbook Pro slowed down suddenly

Question

Here is my result from the EtreCheck! Someone gave me this laptop six months ago and it was fine but now it all of a sudden slowed down.Hardware Information:          MacBook Pro (15-inch, Early 2011)          MacBook Pro - model: MacBookPro8,2          1 2 GHz Intel Core i7 CPU: 4 cores          4 GB RAMVideo Information:          Intel HD Graphics 3000 - VRAM: 384 MB          AMD Radeon HD 6490M - VRAM: 256 MBSystem Software:          OS X 10.9.2 (13C64) - Uptime: 0 days 0:8:55Disk Information:          Hitachi HTS545050B9A302 disk0 : (500.11 GB)                    EFI (disk0s1) &lt;not mounted&gt;: 209.7 MB                     Macintosh HD (disk0s2) / [Startup]: 499.25 GB (321.12 GB free)                    Recovery HD (disk0s3) &lt;not mounted&gt;: 650 MB           MATSHITADVD-R   UJ-898  USB Information:          Apple Inc. BRCM2070 Hub                     Apple Inc. Bluetooth USB Host Controller           Apple Inc. Apple Internal Keyboard / Trackpad           Apple Inc. FaceTime HD Camera (Built-in)           Apple Computer, Inc. IR Receiver FireWire Information:Thunderbolt Information:          Apple Inc. thunderbolt_busConfiguration files:          /etc/hosts - Count: 42Kernel Extensions:          com.rim.driver.BlackBerryUSBDriverInt          (0.0.74)Startup Items:          HP IO: Path: /Library/StartupItems/HP IOProblem System Launch Agents:          [System] com.paragon.NTFS.auth.plist 3rd-Party support linkLaunch Daemons:          [System] com.adobe.fpsaud.plist 3rd-Party support link          [System] com.adobe.SwitchBoard.plist 3rd-Party support link          [System] com.google.keystone.daemon.plist 3rd-Party support link          [System] com.macpaw.CleanMyMac2.Agent.plist 3rd-Party support link          [System] com.memeo.Memeod.plist 3rd-Party support link          [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link          [System] com.rim.BBDaemon.plist 3rd-Party support linkLaunch Agents:          [System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link          [System] com.adobe.CS5ServiceManager.plist 3rd-Party support link          [System] com.epson.epw.agent.plist 3rd-Party support link          [System] com.google.keystone.agent.plist 3rd-Party support link          [System] com.rim.BBAlbumArtCacher.plist 3rd-Party support link          [System] com.rim.BBLaunchAgent.plist 3rd-Party support link          [System] com.seagate.SeagateStorageGauge.plist 3rd-Party support linkUser Launch Agents:          [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link          [not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist          [not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link          [not loaded] com.logos.LogosIndexer.plist 3rd-Party support link          [not loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist 3rd-Party support link          [not loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist 3rd-Party support link          [not loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist 3rd-Party support link          [not loaded] com.spotify.webhelper.plist 3rd-Party support link          [not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist 3rd-Party support linkUser Login Items:          MemeoAgent          HPEventHandler          HP SchedulerInternet Plug-ins:          o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link          Google Earth Web Plug-in: Version: 7.1 3rd-Party support link          Default Browser: Version: 537 - SDK 10.9          AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 3rd-Party support link          FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link          AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link          Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link          Flash Player: Version: 12.0.0.77 - SDK 10.6 Cannot contact Adobe          QuickTime Plugin: Version: 7.7.3          googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link          iPhotoPhotocast: Version: 7.0 - SDK 10.8          AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link          SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6 3rd-Party support link          JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! UpdateAudio Plug-ins:          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9          AirPlay: Version: 2.0 - SDK 10.9          AppleAVBAudio: Version: 203.2 - SDK 10.9          iSightAudio: Version: 7.7.3 - SDK 10.9iTunes Plug-ins:          Quartz Composer Visualizer: Version: 1.4 - SDK 10.93rd Party Preference Panes:          Flash Player  3rd-Party support link          Growl  3rd-Party support link          Paragon NTFS for Mac ® OS X  3rd-Party support linkOld Applications:          /Library/Application Support/Microsoft/MERP2.0                    Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link                    Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link          Solver:          Version: 1.0 - SDK 10.5 3rd-Party support link                    /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app          SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link                    /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app          /Applications/Microsoft Office 2011/Office                    Microsoft Database Daemon:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    Microsoft Chart Converter:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    SyncServicesAgent:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    Microsoft Graph:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    Microsoft Database Utility:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    Open XML for Excel:          Version: 14.3.8 - SDK 10.5 3rd-Party support link          /Applications/Microsoft Office 2011                    Microsoft PowerPoint:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    Microsoft Excel:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    Microsoft Outlook:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    Microsoft Word:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    Microsoft Document Connection:          Version: 14.3.8 - SDK 10.5 3rd-Party support link          Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link                    /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app          MiroVideoConverter:          Version: 2.6 - SDK 10.0 3rd-Party support link          Logos Bible Software 4:          Version: 4.63.400 - SDK 10.5 3rd-Party support link          MPlayerX:          Version: 1.0.7 - SDK 10.0 3rd-Party support linkTime Machine:          Skip System Files: NO          Mobile backups: OFF          Auto backup: NO - Auto backup turned off          Volumes being backed up:                    Macintosh HD: Disk size: 464.96 GB Disk used: 165.89 GB          Destinations:                    Seagate Slim Drive [Local] (Last used)                    Total size: 465.44 GB                     Total number of backups: 16                     Oldest backup: 2013-12-22 06:15:44 +0000                     Last backup: 2013-12-23 03:01:40 +0000                     Size of backup disk: Too small                              Backup size 465.44 GB &lt; (Disk used 165.89 GB X 3)          Time Machine details may not be accurate.          All volumes being backed up may not be listed.Top Processes by CPU:               5%          WindowServer               2%          EtreCheck               1%          BBLaunchAgent               1%          Logos4Indexer               0%          SpotifyWebHelperTop Processes by Memory:          103 MB          com.apple.WebKit.WebContent          94 MB          Safari          90 MB          com.apple.IconServicesAgent          86 MB          Logos4Indexer          86 MB          mds_storesVirtual Memory Information:          1.10 GB          Free RAM          1.49 GB          Active RAM          454 MB          Inactive RAM          976 MB          Wired RAM          293 MB          Page-ins          0 B          Page-outs

Lexiepex · Answer

Found it:you have enough Ram.you have enough free disk space.a beautiful machine !But you have to do some cleaning:1. Your host file is messed up, we come back later at that.2. You have to uninstall everything that has to do with Rim/blackberry. Problems in Mavericks.3. You have to uninstall CleanMyMac: MANY problems:http://macpaw.com/support/cleanmymac/knowledgebase/how-to-uninstall-cleanmymac-2this will leave some remnants, but we will get rid of those afterwards.4. Go to   SystemPreferences / Users&amp;Groups / LoginItems: remove all entries: with the minus sign underneath (whatever some info says about checking the lines, nonsense: you need the minus sign underneath). This does not uninstall, just makes that the apps are not started at startup and thus running always.Restart the mac.5. Uninstall the Memeo application.6. Uninstall (systemPreferences)  Growl  and  Paragon NTFS.7. Go to  MacintoshHD /Library/IntenetPlugins/  folder and in there delete:AdobeAAMdetect, the two AdobePDFViewer plugins, Sliverlight, Java applet plugin.8. Go to  MacintoshHD /Library/LaunchAgents/  folder: delete the com.seagate...p.list9. Go to  MacintoshHD /Library/LaunchDaemons/  folder:  delete the com.adobe.switchboard...p.listRestart again. Empty the Trash bin.Now some questions:a. Do you have HP equipment?b. Do you need the Logos application?c. Do you have epson equipment?This may lead to some more cleaning.Lex

ShanM7 · Answer

Hi there Lex! Ok, I went through and did everything you instructed me to do. I think I got everything. I used to have HP and Epson equipment but not anymore. The Logos application I do use and need too. I went ahead and ran another EtreCheck for you too. Thanks again! Look forward to hearing from you again.________________________________________________________________________________ __________Hardware Information:          MacBook Pro (15-inch, Early 2011)          MacBook Pro - model: MacBookPro8,2          1 2 GHz Intel Core i7 CPU: 4 cores          4 GB RAMVideo Information:          Intel HD Graphics 3000 - VRAM: 384 MB          AMD Radeon HD 6490M - VRAM: 256 MBSystem Software:          OS X 10.9.2 (13C64) - Uptime: 0 days 0:10:34Disk Information:          Hitachi HTS545050B9A302 disk0 : (500.11 GB)                    EFI (disk0s1) &lt;not mounted&gt;: 209.7 MB                     Macintosh HD (disk0s2) / [Startup]: 499.25 GB (322.07 GB free)                    Recovery HD (disk0s3) &lt;not mounted&gt;: 650 MB           MATSHITADVD-R   UJ-898  USB Information:          Apple Inc. Apple Internal Keyboard / Trackpad           Apple Inc. BRCM2070 Hub                     Apple Inc. Bluetooth USB Host Controller           Apple Inc. FaceTime HD Camera (Built-in)           Apple Computer, Inc. IR Receiver FireWire Information:Thunderbolt Information:          Apple Inc. thunderbolt_busConfiguration files:          /etc/hosts - Count: 42Kernel Extensions:          com.rim.driver.BlackBerryUSBDriverInt          (0.0.74)Startup Items:          HP IO: Path: /Library/StartupItems/HP IOLaunch Daemons:          [System] com.adobe.fpsaud.plist 3rd-Party support link          [System] com.google.keystone.daemon.plist 3rd-Party support link          [System] com.microsoft.office.licensing.helper.plist 3rd-Party support linkLaunch Agents:          [System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link          [System] com.adobe.CS5ServiceManager.plist 3rd-Party support link          [System] com.epson.epw.agent.plist 3rd-Party support link          [System] com.google.keystone.agent.plist 3rd-Party support link          [System] com.rim.BBAlbumArtCacher.plist 3rd-Party support link          [System] com.rim.BBLaunchAgent.plist 3rd-Party support linkUser Launch Agents:          [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link          [not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist          [not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link          [not loaded] com.logos.LogosIndexer.plist 3rd-Party support link          [not loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist 3rd-Party support link          [not loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist 3rd-Party support link          [not loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist 3rd-Party support link          [not loaded] com.spotify.webhelper.plist 3rd-Party support link          [not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist 3rd-Party support linkUser Login Items:          NoneInternet Plug-ins:          FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link          Default Browser: Version: 537 - SDK 10.9          Flash Player: Version: 12.0.0.77 - SDK 10.6 Cannot contact Adobe          QuickTime Plugin: Version: 7.7.3          o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link          SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6 3rd-Party support link          Google Earth Web Plug-in: Version: 7.1 3rd-Party support link          googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link          iPhotoPhotocast: Version: 7.0 - SDK 10.8Audio Plug-ins:          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9          AirPlay: Version: 2.0 - SDK 10.9          AppleAVBAudio: Version: 203.2 - SDK 10.9          iSightAudio: Version: 7.7.3 - SDK 10.9iTunes Plug-ins:          Quartz Composer Visualizer: Version: 1.4 - SDK 10.93rd Party Preference Panes:          Flash Player  3rd-Party support linkOld Applications:          /Library/Application Support/Microsoft/MERP2.0                    Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link                    Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link          Solver:          Version: 1.0 - SDK 10.5 3rd-Party support link                    /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app          SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link                    /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app          /Applications/Microsoft Office 2011/Office                    Microsoft Database Daemon:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    Microsoft Chart Converter:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    SyncServicesAgent:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    Microsoft Graph:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    Microsoft Database Utility:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    Open XML for Excel:          Version: 14.3.8 - SDK 10.5 3rd-Party support link          /Applications/Microsoft Office 2011                    Microsoft PowerPoint:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    Microsoft Excel:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    Microsoft Outlook:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    Microsoft Word:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    Microsoft Document Connection:          Version: 14.3.8 - SDK 10.5 3rd-Party support link          Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link                    /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app          MiroVideoConverter:          Version: 2.6 - SDK 10.0 3rd-Party support link          Logos Bible Software 4:          Version: 4.63.400 - SDK 10.5 3rd-Party support link          MPlayerX:          Version: 1.0.7 - SDK 10.0 3rd-Party support linkTime Machine:          Skip System Files: NO          Mobile backups: OFF          Auto backup: NO - Auto backup turned off          Volumes being backed up:                    Macintosh HD: Disk size: 464.96 GB Disk used: 165.01 GB          Destinations:                    Seagate Slim Drive [Local] (Last used)                    Total size: 465.44 GB                     Total number of backups: 16                     Oldest backup: 2013-12-22 06:15:44 +0000                     Last backup: 2013-12-23 03:01:40 +0000                     Size of backup disk: Too small                              Backup size 465.44 GB &lt; (Disk used 165.01 GB X 3)          Time Machine details may not be accurate.          All volumes being backed up may not be listed.Top Processes by CPU:               2%          Safari               2%          hidd               2%          WindowServer               1%          EtreCheck               1%          Logos4IndexerTop Processes by Memory:          164 MB          mds_stores          94 MB          com.apple.IconServicesAgent          90 MB          Mail          86 MB          Safari          70 MB          ocspdVirtual Memory Information:          1.21 GB          Free RAM          1.58 GB          Active RAM          250 MB          Inactive RAM          981 MB          Wired RAM          265 MB          Page-ins          0 B          Page-outs________________________________________________________________________________ ___________

Lexiepex · Answer

In the same order as before:2. is still there: we remove it:Go to MacintoshHD /Library/Extensions/  folder:delete    com.rim.driver.BlackBerryUSBDriverInt Then go to MacintoshHD /Library/LaunchAgents/  folder and delete the two   com.rim....    entries.3. Go to  yournameHomefolder  /Library/LaunchAgents/   folder, and delete the three   com.macpaw....   entries.a. Go to MacintoshHD /Library/StarupItems/  folder  and delete  the HP entry.c. Go to MacintoshHD /Library/LaunchAgents/  folder and delete  com.epson.epw.agent.plist.Now do the restart, and then empty the Trashbin.Should be better already.a last question:d. do you use CS5 (photoshop)?

ShanM7 · Answer

Ok, I did all tat and my laptop is starting to work a lot better!! and I do use photoshop CS5...it was on here when I got it 🙂. My battery is still showing "x" though and the wire is fine. Here&#x27;s the updates EtreCheck. Thanks again! Hardware Information:          MacBook Pro (15-inch, Early 2011)          MacBook Pro - model: MacBookPro8,2          1 2 GHz Intel Core i7 CPU: 4 cores          4 GB RAMVideo Information:          Intel HD Graphics 3000 - VRAM: 384 MB          AMD Radeon HD 6490M - VRAM: 256 MBSystem Software:          OS X 10.9.2 (13C64) - Uptime: 0 days 0:24:7Disk Information:          Hitachi HTS545050B9A302 disk0 : (500.11 GB)                    EFI (disk0s1) &lt;not mounted&gt;: 209.7 MB                     Macintosh HD (disk0s2) / [Startup]: 499.25 GB (322.03 GB free)                    Recovery HD (disk0s3) &lt;not mounted&gt;: 650 MB           MATSHITADVD-R   UJ-898  USB Information:          Apple Inc. FaceTime HD Camera (Built-in)           Apple Inc. Apple Internal Keyboard / Trackpad           Apple Inc. BRCM2070 Hub                     Apple Inc. Bluetooth USB Host Controller           Apple Computer, Inc. IR Receiver FireWire Information:Thunderbolt Information:          Apple Inc. thunderbolt_busConfiguration files:          /etc/hosts - Count: 42Kernel Extensions:          com.rim.driver.BlackBerryUSBDriverInt          (0.0.74)Launch Daemons:          [System] com.adobe.fpsaud.plist 3rd-Party support link          [System] com.google.keystone.daemon.plist 3rd-Party support link          [System] com.microsoft.office.licensing.helper.plist 3rd-Party support linkLaunch Agents:          [System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link          [System] com.adobe.CS5ServiceManager.plist 3rd-Party support link          [System] com.google.keystone.agent.plist 3rd-Party support linkUser Launch Agents:          [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link          [not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist          [not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link          [not loaded] com.logos.LogosIndexer.plist 3rd-Party support link          [not loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist 3rd-Party support link          [not loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist 3rd-Party support link          [not loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist 3rd-Party support link          [not loaded] com.spotify.webhelper.plist 3rd-Party support link          [not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist 3rd-Party support linkUser Login Items:          NoneInternet Plug-ins:          FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link          Default Browser: Version: 537 - SDK 10.9          Flash Player: Version: 12.0.0.77 - SDK 10.6 Cannot contact Adobe          QuickTime Plugin: Version: 7.7.3          o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link          SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6 3rd-Party support link          Google Earth Web Plug-in: Version: 7.1 3rd-Party support link          googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link          iPhotoPhotocast: Version: 7.0 - SDK 10.8Audio Plug-ins:          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9          AirPlay: Version: 2.0 - SDK 10.9          AppleAVBAudio: Version: 203.2 - SDK 10.9          iSightAudio: Version: 7.7.3 - SDK 10.9iTunes Plug-ins:          Quartz Composer Visualizer: Version: 1.4 - SDK 10.93rd Party Preference Panes:          Flash Player  3rd-Party support linkOld Applications:          /Library/Application Support/Microsoft/MERP2.0                    Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link                    Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link          Solver:          Version: 1.0 - SDK 10.5 3rd-Party support link                    /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app          SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link                    /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app          /Applications/Microsoft Office 2011/Office                    Microsoft Database Daemon:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    Microsoft Chart Converter:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    SyncServicesAgent:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    Microsoft Graph:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    Microsoft Database Utility:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    Open XML for Excel:          Version: 14.3.8 - SDK 10.5 3rd-Party support link          /Applications/Microsoft Office 2011                    Microsoft PowerPoint:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    Microsoft Excel:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    Microsoft Outlook:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    Microsoft Word:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    Microsoft Document Connection:          Version: 14.3.8 - SDK 10.5 3rd-Party support link          Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link                    /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app          MiroVideoConverter:          Version: 2.6 - SDK 10.0 3rd-Party support link          Logos Bible Software 4:          Version: 4.63.400 - SDK 10.5 3rd-Party support link          MPlayerX:          Version: 1.0.7 - SDK 10.0 3rd-Party support linkTime Machine:          Skip System Files: NO          Mobile backups: OFF          Auto backup: NO - Auto backup turned off          Volumes being backed up:                    Macintosh HD: Disk size: 464.96 GB Disk used: 165.05 GB          Destinations:                    Seagate Slim Drive [Local] (Last used)                    Total size: 465.44 GB                     Total number of backups: 16                     Oldest backup: 2013-12-22 06:15:44 +0000                     Last backup: 2013-12-23 03:01:40 +0000                     Size of backup disk: Too small                              Backup size 465.44 GB &lt; (Disk used 165.05 GB X 3)          Time Machine details may not be accurate.          All volumes being backed up may not be listed.Top Processes by CPU:              49%          Mail               6%          WindowServer               2%          EtreCheck               2%          hidd               2%          com.apple.WebKit.NetworkingTop Processes by Memory:          193 MB          mds_stores          147 MB          softwareupdated          102 MB          Mail          102 MB          Safari          74 MB          com.apple.WebKit.WebContentVirtual Memory Information:          1.41 GB          Free RAM          1.45 GB          Active RAM          130 MB          Inactive RAM          1.00 GB          Wired RAM          276 MB          Page-ins          0 B          Page-outs

Lexiepex · Answer

-- The number 2 and 3 are still there. Look again.-- Open Utilities/SystemInformation  then at the left click "Power", make a screen shot of the Battery Information:  at the right, post it.

ShanM7 · Answer

I check on number 2 and 3 and I couldn&#x27;t find it. but I took a screen shot of both 2 and 3 folders too!

Lexiepex · Answer

The Battery Information says that there is no battery installed: did you (or somebody else ever open the mac?If not: you may have warrantee still: in the EU it is two years after buy date.In any case you have to make an appointment with Apple service: they have to change the battery, about $150-175, normaly you can wait for it. They do not sell the battery only so that you can do it yourself (a bit tricky).About the files you could not find:2. Look in   MacintoshHD /System /Library / Extensions   (be very careful there)3. You looked in the wrong Library:it should be the user library: Look here:MacintoshHD /Users / yourname / Library /LaunchAgents /Then empty the Trash bin and make a new etrecheck list.

ShanM7 · Answer

As for the battery, no one has ever open the mac before. I know it is not under warranty any more, it&#x27;s beeen about 3 years since the buy date. Would it be worth a try to open the mac, clean the connecting point, and put back in?My mac has been running a lot better! Here&#x27;s what&#x27;s happening now, it starts up kinda shaky still but it a lot quicker. It starts out quick but then it starts to slow down. As for the files I&#x27;m still not able to find the files and can&#x27;t find the user library either. Maybe I or the previous owner deleted it by accident. Here are the screen shots and the entrecheck.Hardware Information:          MacBook Pro (15-inch, Early 2011)          MacBook Pro - model: MacBookPro8,2          1 2 GHz Intel Core i7 CPU: 4 cores          4 GB RAMVideo Information:          Intel HD Graphics 3000 - VRAM: 384 MB          AMD Radeon HD 6490M - VRAM: 256 MBSystem Software:          OS X 10.9.2 (13C64) - Uptime: 0 days 0:26:17Disk Information:          Hitachi HTS545050B9A302 disk0 : (500.11 GB)                    EFI (disk0s1) &lt;not mounted&gt;: 209.7 MB                     Macintosh HD (disk0s2) / [Startup]: 499.25 GB (321.97 GB free)                    Recovery HD (disk0s3) &lt;not mounted&gt;: 650 MB           MATSHITADVD-R   UJ-898  USB Information:          Apple Inc. FaceTime HD Camera (Built-in)           Apple Inc. Apple Internal Keyboard / Trackpad           Apple Inc. BRCM2070 Hub                     Apple Inc. Bluetooth USB Host Controller           Apple Computer, Inc. IR Receiver FireWire Information:Thunderbolt Information:          Apple Inc. thunderbolt_busConfiguration files:          /etc/hosts - Count: 42Kernel Extensions:          com.rim.driver.BlackBerryUSBDriverInt          (0.0.74)Launch Daemons:          [System] com.adobe.fpsaud.plist 3rd-Party support link          [System] com.google.keystone.daemon.plist 3rd-Party support link          [System] com.microsoft.office.licensing.helper.plist 3rd-Party support linkLaunch Agents:          [System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link          [System] com.adobe.CS5ServiceManager.plist 3rd-Party support link          [System] com.google.keystone.agent.plist 3rd-Party support linkUser Launch Agents:          [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link          [not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist          [not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link          [not loaded] com.logos.LogosIndexer.plist 3rd-Party support link          [not loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist 3rd-Party support link          [not loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist 3rd-Party support link          [not loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist 3rd-Party support link          [not loaded] com.spotify.webhelper.plist 3rd-Party support link          [not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist 3rd-Party support linkUser Login Items:          NoneInternet Plug-ins:          FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link          Default Browser: Version: 537 - SDK 10.9          Flash Player: Version: 12.0.0.77 - SDK 10.6 Cannot contact Adobe          QuickTime Plugin: Version: 7.7.3          o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link          SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6 3rd-Party support link          Google Earth Web Plug-in: Version: 7.1 3rd-Party support link          googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link          iPhotoPhotocast: Version: 7.0 - SDK 10.8Audio Plug-ins:          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9          AirPlay: Version: 2.0 - SDK 10.9          AppleAVBAudio: Version: 203.2 - SDK 10.9          iSightAudio: Version: 7.7.3 - SDK 10.9iTunes Plug-ins:          Quartz Composer Visualizer: Version: 1.4 - SDK 10.93rd Party Preference Panes:          Flash Player  3rd-Party support linkOld Applications:          /Library/Application Support/Microsoft/MERP2.0                    Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link                    Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link          Solver:          Version: 1.0 - SDK 10.5 3rd-Party support link                    /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app          SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link                    /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app          /Applications/Microsoft Office 2011/Office                    Microsoft Database Daemon:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    Microsoft Chart Converter:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    SyncServicesAgent:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    Microsoft Graph:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    Microsoft Database Utility:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    Open XML for Excel:          Version: 14.3.8 - SDK 10.5 3rd-Party support link          /Applications/Microsoft Office 2011                    Microsoft PowerPoint:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    Microsoft Excel:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    Microsoft Outlook:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    Microsoft Word:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    Microsoft Document Connection:          Version: 14.3.8 - SDK 10.5 3rd-Party support link          Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link                    /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app          MiroVideoConverter:          Version: 2.6 - SDK 10.0 3rd-Party support link          Logos Bible Software 4:          Version: 4.63.400 - SDK 10.5 3rd-Party support link          MPlayerX:          Version: 1.0.7 - SDK 10.0 3rd-Party support linkTime Machine:          Skip System Files: NO          Mobile backups: OFF          Auto backup: NO - Auto backup turned off          Volumes being backed up:                    Macintosh HD: Disk size: 464.96 GB Disk used: 165.11 GB          Destinations:                    Seagate Slim Drive [Local] (Last used)                    Total size: 465.44 GB                     Total number of backups: 16                     Oldest backup: 2013-12-22 06:15:44 +0000                     Last backup: 2013-12-23 03:01:40 +0000                     Size of backup disk: Too small                              Backup size 465.44 GB &lt; (Disk used 165.11 GB X 3)          Time Machine details may not be accurate.          All volumes being backed up may not be listed.Top Processes by CPU:              14%          Safari              10%          WindowServer               3%          com.apple.WebKit.Networking               3%          hidd               2%          launchservicesdTop Processes by Memory:          193 MB          mds_stores          131 MB          com.apple.IconServicesAgent          124 MB          Safari          98 MB          Mail          86 MB          Logos4IndexerVirtual Memory Information:          1.03 GB          Free RAM          1.70 GB          Active RAM          299 MB          Inactive RAM          992 MB          Wired RAM          296 MB          Page-ins          0 B          Page-outs

Lexiepex · Answer

"As for the battery, no one has ever open the mac before. I know it is not under warranty any more, it&#x27;s been about 3 years since the buy date. Would it be worth a try to open the mac, clean the connecting point, and put back in?"NO."It starts out quick but then it starts to slow down"  we are not ready yet."As for the files I&#x27;m still not able to find the files and can&#x27;t find the user library either. Maybe I or the previous owner deleted it by accident."It is still there, the mac wouldn&#x27;t run without it at all, I think.In Finder menupoint  GO  hold the Alt(option) key on your keyboard  and then click "Library"...----In that  Library open LaunchAgents   folder, and delete the three   com.macpaw....   entries.--Go to MacintoshHD /Library/Extensions/  folder   and delete   com.rim.driver.BlackBerryUSBDriverIntIf it is not in there  look   MacintoshHD /System /Library / Extensions folder (be very careful there).Now restart and empty the trash bin.Give it a day or two days and restart once a day.Think about the battery, eventually you will have to have a new battery installed.When you insist doing it yourself there is a guide on how to do it here (this is one link):http://www.ifixit.com/Guide/MacBook+Pro+15-Inch+Unibody+Early+2011+Battery+Repla cement/5889And they also sell the original battery.But it is rather advanced.Lex

ShanM7 · Answer

Hey there! For some reason the battery started to work again and I didn&#x27;t do anything yet. However, It&#x27;s still running on battery and I&#x27;ve restarted it a couple times. I also took a screen shot of the "power". I think I was able to find all 4 files that you were needing me to get rid of too.Here are the picture and etrecheck.Hardware Information:          MacBook Pro (15-inch, Early 2011)          MacBook Pro - model: MacBookPro8,2          1 2 GHz Intel Core i7 CPU: 4 cores          4 GB RAMVideo Information:          Intel HD Graphics 3000 - VRAM: 384 MB          AMD Radeon HD 6490M - VRAM: 256 MBSystem Software:          OS X 10.9.2 (13C64) - Uptime: 0 days 0:4:9Disk Information:          Hitachi HTS545050B9A302 disk0 : (500.11 GB)                    EFI (disk0s1) &lt;not mounted&gt;: 209.7 MB                     Macintosh HD (disk0s2) / [Startup]: 499.25 GB (322.01 GB free)                    Recovery HD (disk0s3) &lt;not mounted&gt;: 650 MB           MATSHITADVD-R   UJ-898  USB Information:          Apple Inc. FaceTime HD Camera (Built-in)           Apple Inc. Apple Internal Keyboard / Trackpad           Apple Inc. BRCM2070 Hub                     Apple Inc. Bluetooth USB Host Controller           Apple Computer, Inc. IR Receiver FireWire Information:Thunderbolt Information:          Apple Inc. thunderbolt_busConfiguration files:          /etc/hosts - Count: 42Kernel Extensions:          com.rim.driver.BlackBerryUSBDriverInt          (0.0.74)Launch Daemons:          [System] com.adobe.fpsaud.plist 3rd-Party support link          [System] com.google.keystone.daemon.plist 3rd-Party support link          [System] com.microsoft.office.licensing.helper.plist 3rd-Party support linkLaunch Agents:          [System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link          [System] com.adobe.CS5ServiceManager.plist 3rd-Party support link          [System] com.google.keystone.agent.plist 3rd-Party support linkUser Launch Agents:          [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link          [not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist          [not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link          [not loaded] com.logos.LogosIndexer.plist 3rd-Party support link          [not loaded] com.spotify.webhelper.plist 3rd-Party support link          [not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist 3rd-Party support linkUser Login Items:          NoneInternet Plug-ins:          FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link          Default Browser: Version: 537 - SDK 10.9          Flash Player: Version: 12.0.0.77 - SDK 10.6 Cannot contact Adobe          QuickTime Plugin: Version: 7.7.3          o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link          SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6 3rd-Party support link          Google Earth Web Plug-in: Version: 7.1 3rd-Party support link          googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link          iPhotoPhotocast: Version: 7.0 - SDK 10.8Audio Plug-ins:          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9          AirPlay: Version: 2.0 - SDK 10.9          AppleAVBAudio: Version: 203.2 - SDK 10.9          iSightAudio: Version: 7.7.3 - SDK 10.9iTunes Plug-ins:          Quartz Composer Visualizer: Version: 1.4 - SDK 10.93rd Party Preference Panes:          Flash Player  3rd-Party support linkOld Applications:          /Library/Application Support/Microsoft/MERP2.0                    Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link                    Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link          Solver:          Version: 1.0 - SDK 10.5 3rd-Party support link                    /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app          SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link                    /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app          /Applications/Microsoft Office 2011/Office                    Microsoft Database Daemon:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    Microsoft Chart Converter:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    SyncServicesAgent:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    Microsoft Graph:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    Microsoft Database Utility:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    Open XML for Excel:          Version: 14.3.8 - SDK 10.5 3rd-Party support link          /Applications/Microsoft Office 2011                    Microsoft PowerPoint:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    Microsoft Excel:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    Microsoft Outlook:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    Microsoft Word:          Version: 14.3.8 - SDK 10.5 3rd-Party support link                    Microsoft Document Connection:          Version: 14.3.8 - SDK 10.5 3rd-Party support link          Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link                    /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app          MiroVideoConverter:          Version: 2.6 - SDK 10.0 3rd-Party support link          Logos Bible Software 4:          Version: 4.63.400 - SDK 10.5 3rd-Party support link          MPlayerX:          Version: 1.0.7 - SDK 10.0 3rd-Party support linkTime Machine:          Skip System Files: NO          Mobile backups: OFF          Auto backup: NO - Auto backup turned off          Volumes being backed up:                    Macintosh HD: Disk size: 464.96 GB Disk used: 165.07 GB          Destinations:                    Seagate Slim Drive [Local] (Last used)                    Total size: 465.44 GB                     Total number of backups: 16                     Oldest backup: 2013-12-22 06:15:44 +0000                     Last backup: 2013-12-23 03:01:40 +0000                     Size of backup disk: Too small                              Backup size 465.44 GB &lt; (Disk used 165.07 GB X 3)          Time Machine details may not be accurate.          All volumes being backed up may not be listed.Top Processes by CPU:               1%          WindowServer               1%          Safari               0%          com.apple.WebKit.Networking               0%          locationd               0%          SystemUIServerTop Processes by Memory:          172 MB          mds_stores          98 MB          com.apple.IconServicesAgent          86 MB          Mail          82 MB          Safari          66 MB          ocspdVirtual Memory Information:          1.26 GB          Free RAM          1.53 GB          Active RAM          240 MB          Inactive RAM          995 MB          Wired RAM          267 MB          Page-ins          0 B          Page-outs

Lexiepex · Answer

Good work: the only one that is still there and must go is  com.rim.driver.BlackBerryUSBDriverInt   Find it and delete it in either theMacintoshHD /Library /Extensions   folderor theMacintoshHD /System /Library /Extensions   folder.Post your findings here.Then the only thing we have to do is to look at your hosts file, it may be compromised.Lex

ShanM7 · Answer

Hey Lex, thank you so much for your help! First off, I tried looking in both folders and don&#x27;t see it. would you like me to take screen shots of both folders? I tried searching it in finder and everything. I know it still shows up on the entrecheck. Any other ways that I might be able to locate it?Thanks!

Lexiepex · Answer

Strange.Download an app called FindAnyFile (free), from here (only):http://apps.tempel.org/FindAnyFile/Install it.Open it, type "blackberry" as part of the filename that you want to find, in the search field (without the quotes);In the window that opens, you will see the complete name and where it is (click the second icon in the menubar for the display method);(for my curiosity, write down where it is).CTL+click on that one and choose "move to trash".That is all, quit the FindAnyFile. You can keep this tool for special circomstances.Empty the trash bin.Check to see whether it is gone with etrecheck.Lex

ShanM7 · Answer

Ok, I downloaded it and I looked for it in the file and it didn&#x27;t have it. but it had a lot of others....should I delete everything that&#x27;s blackberry? I found these two that was similar but it&#x27;s still showing on etrecheck. com.rim.drivers.BlackBerryUSBDriver.pkg.plistcom.rim.drivers.BlackBerryUSBDriver.pkg.bomHere are some pics to show you where I found these.and this is what the app searched out when I looked for blackberry

Lexiepex · Answer

In the receipts folder it is not relevant: that folder is a sort of super protected user data base that only lists what was installed once. You may leave it there.You may do one more same search with FAF: but now hold the Alt(option) key when pressing the Find button, it will ask for your account password and will search also in the root.Well if FindAnyFile does not find it let it be.Ready then.Lex