"Phantom" text messages? It says I have unread texts when I don't (I have tried everything)

So here's the deal: I'm having the "phantom" message problem where, despite the fact that I have checked all of my texts, I still get the little (1) on the app (or in my case, 36!)


Funny thing is that when I go into the messages (the 36 are from 3 different people) like I have about 17 from a friend, call him Bill, and I go into Bill's messages, it says I have read those 17 and I have 19 left. But when I go back into the main text tab thing, all 36 are still unread. I can't even delete messages. I can't delete the conversation and have it STAY gone (it'll come back after a reboot.)


I have tried everything.


I have tried closing the app. I've googled this problem and have checked and done every solution that seemingly worked for those people. Plugging it into my computer. Holding home and power and letting it reboot. I've cleared the Notifcations bar (the one you drag down). Turning it completely off. I just finished restoring it and IT'S STILL THERE. I am at such a loss and i'm so ******.


The only thing I have left to do is go to an Apple store and demand they fix my phone, which I plan on doing in the next couple of days.


And then these JERKS at Apple say they can't do customer service via the internet unless I shell out $20. Seriously? I might have to get an Andriod when my contract is up.


I am PRAYING this is just some glitch that will go away...

iPhone 5, iOS 7.1

Posted on Mar 25, 2014 12:30 AM

Reply
60 replies

May 4, 2015 7:51 AM in response to shouldagonewithandriod

TThe suggestion of deleting texts from the person who sent at the time immediately before this started happening works! I think the reason it happens is that when texting quick back and forth messages the other person and your replies to each other may cross at the same time confusing the count. At least that what happened for me. It happened yesterday and I "knew" something was off before I saw the phantom because I got the text as I sent my own. I tried turning phone off and on and going into various texters message histories but could find no unread. This morning I did a search, found this thread, deleted a couple o texts from when the glitchy exchange happened and no more phantom!!

Jul 12, 2015 5:53 AM in response to shouldagonewithandriod

I just had this problem and I tried Reset Network Settings, that didn't work. So I went to Messages in Settings and I turned off IMessage, MMS Messaging and Group Messaging. Then I went back to the Messages App and opened it, and suddenly the unread messages showed up! In my case I just deleted them, but you might just open and read them. Then I went back to settings and turned on IMessage, MMS Messaging and Group Messaging again. I have no idea why this worked.


Hope this helps.

Oct 17, 2016 5:08 AM in response to shouldagonewithandriod

I scrolled to my oldest texts and deleted 4-5, and the problem ended. It seems to have started when I turned my phone on (from completely off) and as I was quickly trying to unlock and open, I seem to remember a text message (that had come in while off) scrolled across the screen. I only noticed a couple of words and not who it was from, and figured I'd read it later. However when I went back later to find it, there was no message with those couple of words I had noticed. So I think that text somehow never made it to the queue but the 'alert' appeared by the Messages icon anyway... Thank you to the person who posted this solution a couple of years ago - it still works, at least it did for my old (5s) that I've refused to download any updates for...

Nov 27, 2016 11:39 PM in response to neophilenyc

BRILLIANT! Thanks Mr. Wizard.

I'd tried every other solution.

My text app showed "2" unread text messages. Though I'd read and responded to the text (which had an attached photo hence the "2"). When I asked Siri to read any unread texts she found it, read it to me and asked if I wanted to respond. Once I said "No" I didn't want to respond - the phantom "2" on the text app that has been driving me crazy magically disappeared.

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"Phantom" text messages? It says I have unread texts when I don't (I have tried everything)

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