Having trouble importing pictures into iPhoto

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Level 1

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Having trouble importing pictures into iPhoto

All of a sudden, I can't import photos into iPhoto. I did what has always worked before -- copied the photos from my camera to a folder on my desktop, and used the Import to Library command. iPhoto said "Preparing to import" and then crashed. If I dragged the photos to the iPhoto window, same result. If I tried a single photo, same result. The photos are jpegs, about 6 megabytes each, and open fine in Preview.

I have done this with this particular camera many times, and it's always worked.

iPad mini Wi-Fi, Mac OS X (10.6.8), iPhoto 9.2.3

Posted on Mar 25, 2014 3:30 PM

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Answer 1

Yer_Man

Level 10

162,380 points

Mar 25, 2014 4:28 PM in response to Neal Plotkin

As a Test:

Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'

Import a few pics into this new, blank library. Is the Problem repeated there?

Post back with the result.

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Answer 2

Neal Plotkin Author

Level 1

0 points

Mar 25, 2014 7:30 PM in response to Yer_Man

I did that, created a new library, tried to import one picture, and it crashed again in the same way.

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Answer 3

LarryHN

Level 10

106,110 points

Mar 25, 2014 11:21 PM in response to Neal Plotkin

Log into (or create) a different account on yoru Mac and try int that account

LN

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Answer 4

Neal Plotkin Author

Level 1

0 points

Mar 26, 2014 8:53 AM in response to LarryHN

Tried that; it crashed in the same way.

Additional information: I tried to import a tiff file (into both the original library and the new library). It worked both times! But then I tried to import an old jpeg into the new library -- a jpeg that I successfully imported into iPhoto months ago -- and it crashed on the same way.

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Answer 5

Old Toad

Level 10

207,631 points

Mar 26, 2014 9:10 AM in response to Neal Plotkin

Can you open that jpeg file successfully with Preview?

OT

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Answer 6

Neal Plotkin Author

Level 1

0 points

Mar 26, 2014 9:28 AM in response to Old Toad

Yes. Every jpeg I tried to open today, old (and previously imported) and new (can't import), opens in Preview.

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Answer 7

Yer_Man

Level 10

162,380 points

Mar 26, 2014 9:38 AM in response to Neal Plotkin

Post the first 50 - 100 lines of the crash log

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Answer 8

Neal Plotkin Author

Level 1

0 points

Mar 26, 2014 11:10 AM in response to Yer_Man

Crash log, after trying to import one jpeg, through Thread 3:

Process:	iPhoto [419]
Path:	/Applications/iPhoto.app/Contents/MacOS/iPhoto
Identifier:	com.apple.iPhoto
Version:	9.2.3 (9.2.3)
Build Info:	iPhotoProject-629052000000000~1
Code Type:	X86 (Native)

Parent Process: launchd [115]

Date/Time:	2014-03-26 14:06:57.717 -0400
OS Version:	Mac OS X 10.6.8 (10K549)

Report Version: 6

Interval Since Last Report:	34131833 sec
Crashes Since Last Report:	31512

Per-App Interval Since Last Report: 49057 sec

Per-App Crashes Since Last Report: 17

Anonymous UUID:

B01AF042-6BE6-4CC5-8C2D-3DF711DB3BF1

Exception Type: EXC_BREAKPOINT (SIGTRAP)

Exception Codes: 0x0000000000000002, 0x0000000000000000

Crashed Thread: 37 Import thread 0

Application Specific Information:

*** Terminating app due to uncaught exception 'NSUnknownKeyException', reason: '[<NSCFDictionary 0x20c75770> valueForUndefinedKey:]: this class is not key value coding-compliant for the key AD@ A220.'

*** Call stack at first throw:

(

0 CoreFoundation	0x980906ca __raiseError + 410
1 libobjc.A.dylib	0x983fe5a9 objc_exception_throw + 56
2 CoreFoundation	0x980dba21 -[NSException raise] + 17
3 Foundation	0x95593edc -[NSObject(NSKeyValueCoding) valueForUndefinedKey:] + 279
4 Foundation	0x954b52e3 _NSGetUsingKeyValueGetter + 68
5 Foundation	0x954b4850 -[NSObject(NSKeyValueCoding) valueForKey:] + 413
6 Foundation	0x954afeaa -[NSDictionary(NSKeyValueCoding) valueForKey:] + 198
7 Geode	0x00fce0b9 +[DGColorSyncProfile addProfile:] + 141
8 Geode	0x00fce022 DGCMProfileIterator + 40
9 ColorSyncDeprecated.dylib	0x906bf38b profileIterateCallback + 1144
10 ColorSync	0x9a19ae3d ColorSyncProfileCacheIterateProfiles + 2902
11 ColorSyncDeprecated.dylib	0x906beeff CMIterateColorSyncFolder + 79
12 Geode	0x00fcdf2f +[DGColorSyncProfile synchronizeProfiles] + 318
13 Geode	0x00fcdd82 +[DGColorSyncProfile newProfileWithName:] + 35
14 RedRock	0x01dace4a -[RKMetadata _digestedExifAttributesFromRawAttributes:] + 8234
15 RedRock	0x01daadd2 -[RKMetadata setRawImageAttributes:] + 82
16 RedRock	0x01e48eb5 -[RKMetadata initWithPath:cgImageSource:options:sidecar:] + 1045
17 RedRock	0x01daab9e -[RKMetadata initWithPath:cgImageSource:options:] + 62
18 iPhoto	0x0067fe0d 0x0 + 6815245
19 iPhoto	0x0067e05a 0x0 + 6807642
20 iPhoto	0x00151444 0x0 + 1381444
21 iPhoto	0x00150c2f 0x0 + 1379375
22 libSystem.B.dylib	0x944af259 _pthread_start + 345
23 libSystem.B.dylib	0x944af0de thread_start + 34

)

Thread 0: Dispatch queue: com.apple.main-thread

0 libSystem.B.dylib	0x94481afa mach_msg_trap + 10
1 libSystem.B.dylib	0x94482267 mach_msg + 68
2 com.apple.CoreFoundation	0x97ff92df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation	0x97ff83c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation	0x97ff81f1 CFRunLoopRunInMode + 97
5 com.apple.HIToolbox	0x97ccbe04 RunCurrentEventLoopInMode + 392
6 com.apple.HIToolbox	0x97ccbbb9 ReceiveNextEventCommon + 354
7 com.apple.HIToolbox	0x97ccba3e BlockUntilNextEventMatchingListInMode + 81
8 com.apple.AppKit	0x959f7595 _DPSNextEvent + 847
9 com.apple.AppKit	0x959f6dd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
10 com.apple.AppKit	0x959b91f3 -[NSApplication run] + 821
11 com.apple.AppKit	0x959b1289 NSApplicationMain + 574
12 com.apple.iPhoto	0x000111ca 0x1000 + 65994
13 com.apple.iPhoto	0x00010659 0x1000 + 63065

Thread 1: Dispatch queue: com.apple.libdispatch-manager

0 libSystem.B.dylib	0x944a8382 kevent + 10
1 libSystem.B.dylib	0x944a8a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib	0x944a7f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib	0x944a7cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib	0x944a7781 _pthread_wqthread + 390
5 libSystem.B.dylib	0x944a75c6 start_wqthread + 30

Thread 2:

0 libSystem.B.dylib	0x94481b5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib	0x944af6e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib	0x944de5a8 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation	0x954e68e8 -[NSCondition waitUntilDate:] + 453
4 com.apple.Foundation	0x9549f3b1 -[NSConditionLock lockWhenCondition:beforeDate:] + 279
5 com.apple.Foundation	0x9549f294 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.proxtcore	0x0176e5e2 -[XTMsgQueue waitForMessage] + 50
7 com.apple.proxtcore	0x0176d590 -[XTThread run:] + 416
8 com.apple.Foundation	0x954aa4c4 -[NSThread main] + 45
9 com.apple.Foundation	0x954aa474 __NSThread__main__ + 1499
10 libSystem.B.dylib	0x944af259 _pthread_start + 345
11 libSystem.B.dylib	0x944af0de thread_start + 34

Thread 3:

0 libSystem.B.dylib	0x94481afa mach_msg_trap + 10
1 libSystem.B.dylib	0x94482267 mach_msg + 68
2 com.apple.CoreFoundation	0x97ff92df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation	0x97ff83c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation	0x97ff81f1 CFRunLoopRunInMode + 97
5 com.apple.Foundation	0x954e41b3 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 279
6 com.apple.proxtcore	0x0176f9cd -[XTRunLoopThread run:] + 509
7 com.apple.Foundation	0x954aa4c4 -[NSThread main] + 45
8 com.apple.Foundation	0x954aa474 __NSThread__main__ + 1499
9 libSystem.B.dylib	0x944af259 _pthread_start + 345
10 libSystem.B.dylib	0x944af0de thread_start + 34

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Answer 9

Yer_Man

Level 10

162,380 points

Mar 26, 2014 1:19 PM in response to Neal Plotkin

To re-install iPhoto

1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)

2. Download it from the App Store to reinstall It's on your Purchases List* there.

For older versions that have been installed from Disk you'll need these additional steps:

2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.

2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type

/var/db/receipts/

2c: on 10.7 or later they're at

/private/var/db/receipts

A Finder Window will open at that location and you can remove the iPhoto pkg files.

3. Re-install.

If you purchased an iLife Disk, then iPhoto is on it.

If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.

*Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.

http://support.apple.com/kb/HT4928

One question often asked: Will I lose my Photos if I reinstall?

iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always.

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Answer 10

Neal Plotkin Author

Level 1

0 points

Mar 26, 2014 2:35 PM in response to Yer_Man

I re-installed iPhoto (from the original install disks). I tried to run it. It gives the message:

"You can’t open your current photo library using this version of iPhoto."

"You have made changes to your photo library using a newer version of iPhoto. Do you want to quit and use the latest version of iPhoto, or do you want to create a new photo library?"

But the only thing I'm allowed to do is quit. Everything useful in the menu bar is grayed out. What next?

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Answer 11

LarryHN

Level 10

106,110 points

Mar 26, 2014 2:42 PM in response to Neal Plotkin

After re-installing you probably need to run softrware update and update to the latest version - what version do you currently have installed?

LN

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Answer 12

Neal Plotkin Author

Level 1

0 points

Mar 26, 2014 2:48 PM in response to Neal Plotkin

Added to my last post: The re-installed version of iPhoto from my install disks is 9.1.

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Answer 13

Old Toad

Level 10

207,631 points

Mar 26, 2014 2:50 PM in response to Neal Plotkin

That installs iPhoto 9.0. Use the 9.2.3 updater to get to the version to open your library. iPhoto 9.2.3

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Answer 14

LarryHN

Level 10

106,110 points

Mar 26, 2014 2:52 PM in response to Neal Plotkin

After re-installing you probably need to run softrware update and update to the latest version

You must upgrade to version 9.2.3 which is wha tyou had according to your crash log

LN

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Answer 15

Neal Plotkin Author

Level 1

0 points

Mar 26, 2014 3:01 PM in response to LarryHN

I ran software update, updated to 9.2.3, and my library opened. I tried to import a jpeg and ...... iPhoto crashed in exactly the same way.

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