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Level 1

26 points

itunes stuck on "preparing to update" when I try to transfer music?

I have an iphone 4, everything was fine until I updated to iOS 7.1 I believe. Every time I try to transfer a song to my phone it gets stuck on preparing to update forever and it never actually updates anything. When I go to "on this iphone" and search for the songs they appear greyed out. It doesn't matter how many songs I wanna transfer, it takes forever even when it's just 1. I manually manage music. Anybody can help me? This is really frustrating.

iPhone 4, iOS 7.1

Posted on Mar 26, 2014 11:29 AM

33 replies

Jun 14, 2017 1:44 PM in response to alessx

I agree Apple Itunes needs a over haul and why Cant i see my VIDEOS on my phone unless I have a internet connection...How did that ever pass QA....just stupid engineering and usability

Kean2

Level 1

4 points

Oct 3, 2017 12:41 AM in response to Kean2

I see you edited my post "Mr Host". Well, I suppose I can take comfort from the fact that you "got the message"🙂🙂🙂

dtorresp

Level 1

8 points

Dec 9, 2017 9:40 AM in response to alessx

very dissapointed of the few information apple provides regarding this issue, i solved my problem by using a third party app(waltr)

itunes stuck on "preparing to update" when I try to transfer music?