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CHECK BALANCE OF ITUNES GIFT CARD

how can i check balance of a itunes gift card when i tried to type in code it is not valid??

iPod shuffle

Posted on Mar 26, 2014 1:18 PM

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Question marked as Top-ranking reply

Posted on Mar 26, 2014 1:31 PM

Does the card not have its value written on it ? If not, then the only way to know its value is to successfully redeem it onto an account.


If the card has been redeemed then its remaining amount should be on your account, the card itself is now effectively zero. My account's balance shows at the top left of the store's page on my computer's iTunes, and by logging in to view my account via the Store > View Account menu option. On my devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Stores and it should show on the screen that you are taken to)


If the card is new/unused then was it issued in the same country as your account is based (they are only valid in their country of issue) ? If it was and this page doesn't help then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

1 reply
Question marked as Top-ranking reply

Mar 26, 2014 1:31 PM in response to karenc1975

Does the card not have its value written on it ? If not, then the only way to know its value is to successfully redeem it onto an account.


If the card has been redeemed then its remaining amount should be on your account, the card itself is now effectively zero. My account's balance shows at the top left of the store's page on my computer's iTunes, and by logging in to view my account via the Store > View Account menu option. On my devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Stores and it should show on the screen that you are taken to)


If the card is new/unused then was it issued in the same country as your account is based (they are only valid in their country of issue) ? If it was and this page doesn't help then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

CHECK BALANCE OF ITUNES GIFT CARD

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