Blumptrous_Shart

Q: Wacom Graphire not working with Mavericks

So I recently picked up an older Wacom Wireless Graphire Pen Tablet (CTE-630BT) and I have not been able to set it up on Mavericks 10.9.2.  I have been able to get the express keys to work, but the pen has not been detected.  

 

I have tried installing many of the given legacy drivers on Wacom's U.S. and European sites including:

 

5.3.3.-3

5.3.3.-2

5.3.0.-3

6.2.0.-w4

6.3.7.-3

 

and after many attermpts on each of these, and a couple others possibly, (using the Wacom Utility to remove them, reseting my tablet a few times.  I am

If there is anyone out there with any insight, I would be quite grateful.  Thanks!

 

 

 

edit: Also, the tablet didn't come with a USB Bluetooth receiver, I was just using the internal one on my rMBP.

 

Message was edited by: Blumptrous_Shart

MacBook Pro with Retina display, OS X Mavericks (10.9.2), Wacom Graphire Wireless CTE-630BT

Posted on Mar 27, 2014 12:58 AM

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Q: Wacom Graphire not working with Mavericks

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  • by jprazak,

    jprazak jprazak Jun 11, 2014 3:40 AM in response to Blumptrous_Shart
    Level 1 (11 points)
    Wireless
    Jun 11, 2014 3:40 AM in response to Blumptrous_Shart

    Hi, I have the same issue... I have Graphire 4 and was pretty satisfied with it until Maverics. Recenty I wrote to Wacom user support and got this reply:

     

     

    Thank you for your e-mail.

    I am terribly sorry for we no longer provide any driver version that would allow you to use your Graphire 4 tablet with the latest Mac system version. The technology gap between these two items is unfortunately too large.

    In case you are interested in upgrading your old tablet in order to enjoy a 20% discount on the purchase of some of our newer tablets, you have the possibility to fill in a form allowing you to get a discount voucher.

    Here is the direct weblink to reach the page for this "Old for New" offer:
    http://eu.shop.wacom.eu/Old-for-New

     

     

    Graphire 4 is 2007 I guess. Wow, that's as if my iPhone 3G (2008) couldn't even connect to my MacBook anymore because of Maverics... I can't believe that realitevly simple positioning HW is so hard to make new drive for. So disapointed by Wacom. So much

  • by jprazak,Apple recommended

    jprazak jprazak Jun 11, 2014 3:58 AM in response to jprazak
    Level 1 (11 points)
    Wireless
    Jun 11, 2014 3:58 AM in response to jprazak

    Found a solution!

     

    Just downloaded legacy driver PenTablet_5.3.0-3 from US Wacom website: http://us.wacom.com/en/support/legacy-drivers/

    Now my Wacom works nice again even under OSX 10.9.3 Maverics

     

    Just wonder if that misleading reply from Wacom was intentional or not.


  • by KuroNeko_Angez,

    KuroNeko_Angez KuroNeko_Angez Jun 17, 2014 7:18 PM in response to jprazak
    Level 1 (0 points)
    Jun 17, 2014 7:18 PM in response to jprazak

    thank you! (my first post ever on apple forums and i specially created it to tell you what a life saver you are!) my heart crashed when I read wacom's reply, but, REALLY THANK YOU!

     

    now my graphire4 works well with the OSX 10.9.3 Maverics!

  • by antonio-milano,

    antonio-milano antonio-milano Aug 13, 2014 2:33 AM in response to jprazak
    Level 1 (0 points)
    Aug 13, 2014 2:33 AM in response to jprazak

    hello

    please which one exactly?

    Thanks

  • by Pilarin,

    Pilarin Pilarin Oct 12, 2014 4:39 AM in response to jprazak
    Level 1 (5 points)
    Oct 12, 2014 4:39 AM in response to jprazak

    Thanks a lot for the info but I have bad news for you... The Wacom driver for graphire4 not working with the new Yosemite beta...

  • by janp1964,

    janp1964 janp1964 Oct 26, 2014 9:41 AM in response to Blumptrous_Shart
    Level 1 (0 points)
    Oct 26, 2014 9:41 AM in response to Blumptrous_Shart

    I worked with the pen tablet driver 5.33-3 fine on Maverick with the Graphire4 (CTE630BT). Since i updated to Yosemite my tablet is working as it did but the prefpane is moved to incompatible software. Now i can't make any new preferences or adjustments to the hotkeys but they function still as how i configured it on Mavericks.

    Because i can still use my tablet i'm scary to try to install another (older or newer) driver ... The newest driver for Yosemite fails to install (Pentablet 535-4).

    Anyone who has an advice what to do?

  • by Gert-Gramsbergen,

    Gert-Gramsbergen Gert-Gramsbergen Oct 30, 2014 1:58 AM in response to Blumptrous_Shart
    Level 1 (0 points)
    Oct 30, 2014 1:58 AM in response to Blumptrous_Shart

    My Graphire 2 ET-0405A-U (steel blue) works on Mavericks 10.9.5 after installing 6.20-w4_int. See: http://forum.wacom.eu/viewtopic.php?f=9&t=1781&start=10

  • by davidphenry,

    davidphenry davidphenry Jan 13, 2015 2:29 AM in response to jprazak
    Level 1 (0 points)
    Jan 13, 2015 2:29 AM in response to jprazak

    I got the my Wacom Graphire ET-0405-U tablet working on my MacBook Air with System 10.10! I installed the driver, then the tablet worked though as everyone has mentioned, I couldn't open control panel to set my preferences.

     

    I copied the Wacom preferences file from my iMac running System 10.6 to the corresponding folder on the MacBook Air. After restarting all my preferences were there, such as "mouse mode" instead of "tablet mode", right click for normal click (I grew up with Mac mice that have just one button), speed, etc.

     

    I hope this helps...

     

    Enjoy,

    David Henry

  • by devernay,

    devernay devernay Jan 15, 2015 6:03 AM in response to davidphenry
    Level 1 (0 points)
    Jan 15, 2015 6:03 AM in response to davidphenry

    Driver 5.3.0-3 runs OK on OSX Yosemite 10.10, but the preference pane doesn't work out of the box, however:

    - you can still use your old preferences (they are in ~/Library/Preferences/com.wacom.pentablet.prefs and com.wacom.touch.prefs)

    - the preference pane can be run by running the "System preferences" application in 32-bit model. In the finder, go to /Applications, right-click on the System preferences application, get info, and check "run in 32-buts mode". Once you set your preferences, close the app and uncheck the 32 bits box.

  • by davidphenry,

    davidphenry davidphenry Jan 15, 2015 9:20 AM in response to devernay
    Level 1 (0 points)
    Jan 15, 2015 9:20 AM in response to devernay

    Thanks for the advice (reminder) about running preference panes and applications in 32-bit mode! The Wacom driver I installed in Yosemite for the Graphire tablet is version 6.1.5-2, and your tip about opening System Preferences in 32-bit mode indeed works. Before reading your not I moved the preferences file from my iMac running System 10.6 to my MacBook Air in Yosemite, and that worked fine for me, I had the tablet preferences as they were on the iMac.

    All the best,

    David

  • by E. Esmeijer,

    E. Esmeijer E. Esmeijer Jan 25, 2015 1:25 AM in response to devernay
    Level 1 (0 points)
    Jan 25, 2015 1:25 AM in response to devernay

    @ Devernay:

    Great tip, thanks!

    Got my Wacom CTE-440 (Graphire 4) working again with Yosemite

  • by davidphenry,

    davidphenry davidphenry Jan 25, 2015 5:02 AM in response to E. Esmeijer
    Level 1 (0 points)
    Jan 25, 2015 5:02 AM in response to E. Esmeijer

    I'm glad this helps, and I'm happy I was able to get my Graphire working with my Macbook Air because it has a wireless mouse also, thus obviating the need for another mouse that would occupy another USB port. I find it unfortunate that Wacom hasn't updated the drivers for their older tablets for newer versions of Mac OS, or failing that, providing advice on how to make them work, such as I outlined above...

  • by E. Esmeijer,

    E. Esmeijer E. Esmeijer Jan 25, 2015 5:54 AM in response to davidphenry
    Level 1 (0 points)
    Jan 25, 2015 5:54 AM in response to davidphenry

    Well David, 

     

    I would not blame Wacom for -not- supporting a low-end-product like this one, and afaik: first introduced 2006.

    This is not a product for professional use and as an incidental user I am quite satisfied with the present solution. 

    Therefore I do congratulate the Apple-community for concocting a solution like this which in fact is an extremely easy one.  

     

    Sidenote:

    Although I am satisfied with this solution, not all configuration items of the control panel are available, e.g. the tablet buttons.

    Still my tablet functions as one would expect, as I like working with my Graphire 4 (CTE-440) together with programs as The Gimp, Inkscape or GraphicConverter.

     

    To end with:

    Well, to be clear: it's a workaround, even being a simple one. Have been looking for a solution since my transition to Yosemite. Starting some week ago I would have been contended to allot this one to E-bay or something a-like for 'next to nothing to old songs'. Now I'm happy again. 

     

    Greetings,

     

    Erik. 

  • by jprazak,

    jprazak jprazak May 21, 2015 2:22 AM in response to devernay
    Level 1 (11 points)
    Wireless
    May 21, 2015 2:22 AM in response to devernay

    Thanks Devernay! Again, my Graphite 4 works even on Yosemite! I only had to run Preferences in low resolution too. Here are my steps:

     

    1. Download legacy driver 5.3.0-3 for OS X 10.8, 10.7 & 10.6: http://cdn.wacom.com/U/Drivers/Mac/Consumer/530/PenTablet_5.3.0-3.dmg
    2. Bamboo preferences panel doesn't open though.
    3. Find preferences app inside main Applications folder.
    4. Cmd+I on the file and check both Open in 32bit and Open in low resolution (for retina).
    5. Run system preferences
    6. Now the Bamboo panel is working.
    7. Once set, set Preferences app back to 64 bit and high resolution.

     

    Enjoy

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