Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

7 points

Messages Menu Commands Greyed Out

My System is OSX 10.9.2 - Mesages 8.0 (4662) Nearly all Menu Commands are greyed out, including Preferences>General>Buddy List>Account Status, and Buddies>Show in Buddy List, plus Buddies>Invyt to Video Chat>Share my Screen etc, etc. I have updated my Apple Account, signed out, and signed back in, initially entered my iCloud Account, which is the same details as my Apple Account, and nuked the Library>Preferences>com.apple.iChat.plist, all to no avail, so where am I going wrong. I really need to utilise the Screen Share facilities with a friend in Australia, a new switcher to Mac, and this is becoming extremely frustrating.

Many thanks

Neil C

MacBook Pro, OS X Mavericks (10.9.2)

Posted on Mar 27, 2014 1:36 PM

64 replies

Sep 15, 2015 4:23 PM in response to Lankidden 2

I realise that this is an old post, but many thanks to the reply about system fonts. It was certainly the fix for me.

Sep 16, 2015 11:15 AM in response to iphone_fun

OMG who would have thought it was a simple APPLE FONT problem. Thank you for the genius who discovered it. Go into font book an turn it on if its off. If its missing load it. This is almost as bad as missing DLL files on a PC - oh yeah I said it!

Oct 15, 2015 8:53 AM in response to Ralph-Johns-UK

Ralph, thanks for the information about the fonts. I found that Apple Gothic was turned off in Font Book. It was a simple matter of turning it back on and everything then worked.

Jan 21, 2017 2:11 AM in response to rliebo

Brilliant! That did the trick... that fount was not on my Mac... just downloaded it and all worked fine. Thank you so much.

Messages Menu Commands Greyed Out