11 Replies Latest reply: Mar 28, 2014 5:35 PM by PinkiPadLostHerPassCantRecover
PinkiPadLostHerPassCantRecover Level 1 Level 1 (0 points)

I get online via wifi. My iPhone connects fine as evidenced by this post. But my IPad just hangs there. After three or four minutes it connects to my printer. Well it thinks it does.   I've never had this issue. I'm wondering if there is a setting I redid but I checked all and they seem fine.  I was on my Windows laptop and all was good. Closed down and ate dinner. Tried iPad but it just won't cooperate.


I only have this connection with no backup. So it's vital I fix it. All suggestions welcome.

iPad 2, iOS 6.1.3, Mini 6.1.3
  • FALcatkin Level 3 Level 3 (890 points)

    Go into Settings > Wi-Fi


    make sure Wi-Fi is turned on.


    1) does your wi-fi network appear immediately under the Wi-Fi button, or does another one, or is there nothing?

    2) does your network appear on the Choose a Network list?


    If (2) is yes, then touch your network to select it.


    If (1) is that your network is already selected, but you can't get any signal, then touch the blue i beside it and Forget This Network.  Then reset your iPad, then start over, and your network should appear on the Choose Network list.


    If your network does not appear anywhere on the Settings > Wi-Fi screen, then you probably need to turn off then on and or reset your modem or router.



    to Reset your iPad:  hold down both the Home button and the Power key for about 10 seconds until the Apple logo appears.  Let go promptly when the logo appears.  Wait another 30 seconds for your iPad to turn itself on.  No data will be lost.

  • PinkiPadLostHerPassCantRecover Level 1 Level 1 (0 points)

    Thanks. I reset the iPad but all it did was make me reset things and try to remember my wallpaper.  WiFi is selected. If not no networks appear. Three appear with one being my printer, one the Home connection and the last for patients. I've removed it and brought it back. Turned it on and off. Reset the iPad.


    This iPhone connects fine. So I keep thinking something is blocking my IPad from the final connection

    . But I don't think I changed any settings.


    I have no modem or router to reset.

  • FALcatkin Level 3 Level 3 (890 points)


    I think you did the wrong "reset"  I didn't ask you to do anything that would have caused you to change your wallpaper.  Read again my description of how to do a Reset at the bottom of my previous post.


    You are getting your wi-fi connection through something - if not a modem or a router, then what?

  • Demo Level 10 Level 10 (82,375 points)



    If you have a home WiFi network, you have to have a modem or router of some kind. Whether you are able to get to it to reset it or not is another issue.


    I think you must have reset all settings from the way that you described things, but of you didn't, try resetting network settings. Settings>General>Reset>Reset Network Settings, when you do this, you will have to join the home network again and you will have to enter your password for the network as well.

  • Texas Mac Man Level 8 Level 8 (46,535 points)

    Some things to try first:


    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.


    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.


    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html


    4. Go into your router security settings and change from WEP to WPA with AES.


    5.  Renew IP Address: (especially if you are drooping internet connection)

        •    Launch Settings app

        •    Tap on Wi-Fi

        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list

        •    In the window that opens, tap on the Renew Lease button


    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network

    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/



    Fix WiFi Issue for iOS 7



    iOS 6 Wifi Problems/Fixes


    Wi-Fi Fix for iOS 6



    How To: Workaround iPad Wi-Fi Issues



    Another Fix For iOS 6 WiFi Problems



    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”


    Fix For iOS 6 WiFi Problems?



    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It



    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6

    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html


    iOS 6 iPad 3 wi-fi "connection fix" for netgear router



    Apple's iOS 6 Wi-Fi problems





    iPad: Issues connecting to Wi-Fi networks



    How to Boost Your Wi-Fi Signal

    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h Mt


    Troubleshooting a Weak Wi-Fi Signal

    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm


    How to Fix a Poor Wi-Fi Signal on Your iPad

    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm


    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398


    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304


    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/


    How to Fix: My iPad Won't Connect to WiFi

    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm


    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695


    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199


    How to Quickly Fix iPad 3 Wi-Fi Reception Problems



    iPad Wi-Fi Problems: Comprehensive List of Fixes



    Connect iPad to Wi-Fi (with troubleshooting info)



    10 Ways to Boost Your Wireless Signal



    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE


    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0


    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz


    Unable to Connect After iOS Update - saw this solution on another post.



    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.

    Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.


    You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.


    Wi-Fi or Bluetooth settings grayed out or dim





    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.


     Cheers, Tom

  • PinkiPadLostHerPassCantRecover Level 1 Level 1 (0 points)

    I did Settings >> General >> Reset.


    I'm not on a Home Network. I have no modem or router. I'm in a nursing home and am setup on their "patients" network. I choose Patients, then a browser window opens at I login then I'm online. I may be switched to a new provider next week. They've dropped Comcast cable for a national chain but I'm told the chain also offers internet connectivity. I'll ask later if they're changing providers as well.


    I'll check those links latet from my Windows laptop. No connection on iPad but reading on this iPhone is torture.


    (I have no memory so think I've posted about my connection and its origins but then find out I haven't)

  • Demo Level 10 Level 10 (82,375 points)

    PinkiPadLostHerPassCantRecover wrote:


    I did Settings >> General >> Reset.

    That's what I assumed.


    I'm not on a Home Network. I have no modem or router. I'm in a nursing home and am setup on their "patients" network. I choose Patients, then a browser window opens at I login then I'm online. I may be switched to a new provider next week. They've dropped Comcast cable for a national chain but I'm told the chain also offers internet connectivity. I'll ask later if they're changing providers as well.

    When I saw "Home" in your post above, I made an assumption. Sorry. I'm also sorry to hear that you are in the nursing home.


    Maybe one of the links that Tom provided will help. It can be torture merely sifting through one of his infamous carpet bomb posts, but he has done a lot of research to find these links and he has helped a lot of users over the years.


    Good luck and post back when you are feeling better.

  • Justin Thyme Level 1 Level 1 (10 points)

    I can no longer connect my iPod Touch (4thGen), or my iPad (iOS 7) to iTunes with WiFi.  I assume this is because the iPod is on iOS 6, and that the iPad is now on iOS 7 which appears to muck up the WiFi connection.  I have the latest version of iTunes.


    I have also just found that I cannot reply to posts on this site with my PC, although I can with the iPad.


    I have had so many, many problems with all the Apple stuff, seemingly when versions of iOS and iTunes change, that, although one of the solutions you offer may work (until next time), I am going for the simpler answer, albeit at some expense: buy an ASUS Google Nexus.  It won't address the matter of WiFi connection with a music library, as far as I know, but it will be a nice to get away from the beautiful, but expensive, Apple stuff with its lack of support from the makers.

  • PinkiPadLostHerPassCantRecover Level 1 Level 1 (0 points)

    I just clicked at least a dozen of those links,  After dinner I'll pull out my iPad and see if I can fix it.  Many refer to resetting the router which is not doable for me. 


    What's ironic is I never used to uprade Windows until I waited a few weeks so they could find and fix the bugs.  But with the iPad I upgraded right away because Apple is SO stable.  From now on I'll wait a while before upgrading.


    The Home has contracted with BulkTV and is dropping Comcast.  I have to find out if that pertains to Internet as well.  If so then this coming Thursday I might be able to try a new provider.  But until then ... I'll try some of the settings' changes in Tom's link list.


    I'll let y'all know if anything works

  • Demo Level 10 Level 10 (82,375 points)

    OK. Post back and let us know and take care of yourself.

  • PinkiPadLostHerPassCantRecover Level 1 Level 1 (0 points)

    Tonight I remembered I have the iPad Mini. I haven't used it in months but it still had half a charge. Older OS so I knew there would be no clash. Fired her up, connected to WiFi ... And it did the same as iPad 2. So it's not an OS issue. Monday I'll find the right person and see what the issue is.