WaldenCanada wrote:
Hello, Texas Mac Man
You seem to be very helpful on here, so I thought I would send a note. I too am having trouble activating my ipad. The thing is, the mini randomly had the "ipad is disabled" message yesterday even though my kids and wife swear that they didn't try to log in (with the wrong password). So I took steps to restore it - which was fine even though I don't have my usual sync computer here (I'm on vacation at a cottage and only have my wife's laptop). So I went through all the restore steps and saw that the ipad is restored, but on activation it says I can't use my own email to activate. The blanked-out email that it says is "currently linked to Apple ID" is my email address. When I try to sign in with that, it says I can't.
What's up? This is my ipad - not second hand or stolen - and I can see it's linked to my email. How do I proceed?
Thanks for any help you can offer. I'm using the ipad to work here at the cottage and maybe the universe is telling me to just walk on the beach :-)
STuart
It's called an "activation lock." It's an anti-theft mechanism. It makes the iPad/iPod/iPhone worthless to a thief. Having said that, there are issues faced by legitimate owners. In those instances, Apple will remove the lock if AND ONLY IF the owner provides a government photo ID and incontrovertible proof (i.e., proof that will hold up in court) that he/she is the owner.
If an Apple Store is convenient, make an appointment with the resident "Genius." Otherwise, you must ship the device to Apple. To make arrangements, call 800-275-2273 in the U.S.A. and I think Canada.