mabblebrox
Level 1 (3 points)

Q: Document could not be saved file does not exist

Strange, while attempting to save a file to a subfolder of my Documents folder I get an error saying "The document Untitled could not be saved as "-----" .  The file doesn't exist."  Whereas, if I save it directly to the documents folder, rather than the subfolder, it saves just fine.  I googled it but nothing turned up.  It's not a huge problem but it's irritating that I can't save to subfolders.  Any ideas?

OS X Mavericks (10.9.2)

Posted on Mar 29, 2014 2:02 PM

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mabblebrox

Q: Document could not be saved file does not exist

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  • by Jalpuna,

    Jalpuna Jalpuna May 6, 2014 12:19 AM in response to mabblebrox
    Level 1 (12 points)
    May 6, 2014 12:19 AM in response to mabblebrox

    Shoot!  This is exactly the same problem I'm having.  I created a new text file, jotted down some text and tried to save it...  and I got this error.

     

    How is it possible that I can't save a new file?  I get an error saying the file doesn't exist.  No kidding!  It's a new file I'm saving for the first time!

     

    ...?

     

    What gives?

  • by Jalpuna,

    Jalpuna Jalpuna May 6, 2014 12:20 AM in response to mabblebrox
    Level 1 (12 points)
    May 6, 2014 12:20 AM in response to mabblebrox

    OK.  If I save my file to the desktop, it saves.  But if I save it to the folder I've created for text files, I get the "File Doesn't Exist" error.

  • by John Koetsier,

    John Koetsier John Koetsier Jul 14, 2014 4:12 PM in response to mabblebrox
    Level 1 (0 points)
    Jul 14, 2014 4:12 PM in response to mabblebrox

    Having the same problem. Any solution, Apple?

  • by tom.howard,

    tom.howard tom.howard Oct 14, 2014 8:22 AM in response to mabblebrox
    Level 1 (0 points)
    Oct 14, 2014 8:22 AM in response to mabblebrox

    I am seeing the same BUG (Apple, this can't be desired behavior). I have read, write, execute permissions on the subfolder. Current (inefficient) workaround:

    1. Save to Documents
    2. Move to...
      1. Select subfolder.

  • by Eric Root,

    Eric Root Eric Root Oct 14, 2014 1:48 PM in response to tom.howard
    Level 9 (74,165 points)
    iTunes
    Oct 14, 2014 1:48 PM in response to tom.howard

    Apple doesn’t routinely monitor the discussions. These are mostly user to user discussions.

     

    Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.

     

    Feedback

  • by cleverlemming,

    cleverlemming cleverlemming Nov 15, 2014 10:42 PM in response to mabblebrox
    Level 1 (0 points)
    Nov 15, 2014 10:42 PM in response to mabblebrox

    Have had this issue with Word and with TextEdit. Just started happening a week ago. Makes no sense.

  • by flightlevel-zero,

    flightlevel-zero flightlevel-zero Dec 18, 2014 12:03 AM in response to mabblebrox
    Level 1 (0 points)
    Dec 18, 2014 12:03 AM in response to mabblebrox

    I have exactly the same problem with an application called "RoadTripPlanner". I can save files to the default location, which is "Documents". If I try to save the file to another directory using  "Save as" then I receive an error message saying "the file does not exist". The work around is to save the file to the default location, then manually move it the the respective directory, continue to work from there.

    Based on the above mentioned cases we have to assume that this is not a bug in the application but in the OS (I'm using Yosemite 10.10.1 on a MacBook Pro Retina). It seems that quite randomly applications are affected by this problem.

    I'd appreciate if the Apple engineers could look into this issue.

  • by Eric Root,

    Eric Root Eric Root Dec 18, 2014 10:29 AM in response to flightlevel-zero
    Level 9 (74,165 points)
    iTunes
    Dec 18, 2014 10:29 AM in response to flightlevel-zero

    You can use your Apple ID to register with this site and go the Apple BugReporter. Supposedly you will get an answer if you submit feedback.


    Feedback via Apple Developer

  • by Gameater,

    Gameater Gameater Jan 19, 2015 2:23 AM in response to mabblebrox
    Level 1 (0 points)
    Jan 19, 2015 2:23 AM in response to mabblebrox

    Same problem here.

  • by frodess,

    frodess frodess Jan 30, 2015 4:06 PM in response to mabblebrox
    Level 1 (0 points)
    Jan 30, 2015 4:06 PM in response to mabblebrox

    Seems like iWork thinks that a lot of my maps are write protected... maybe thats one of the issues... cant remove that protection though, so I dont know what happens

  • by Shamovala McNerbstern-Ni,Helpful

    Shamovala McNerbstern-Ni Shamovala McNerbstern-Ni Feb 5, 2015 5:33 AM in response to mabblebrox
    Level 1 (10 points)
    Feb 5, 2015 5:33 AM in response to mabblebrox

    SOLUTION:

    This is not a new issue, and yes it ***** that Mac will just simply post the answer here as its extremely easy.

    The problem when you get that "The document Untitled could not be saved as "-----" .  The file doesn't exist" message is actually nothing more than a Pathway problem.  The pathway Text Edit wants to use has been corrupted and TextEdit has no idea where to turn.

     

    Odds are VERY likely that if you look at the "start" folder of the path from which you are trying to save (and from which you probably save regularly), it is NOT the Top-Level Hard Drive Folder, but some folder inside the hard drive, possibly nested several layers in.

     

    To Fix This:

    1) Create any New TextEdit document, and click Save.

    2) When the Save Dialogue box pops up, navigate BACKWARDS to the absolute Top Level Folder of your Mac (probably called something like "Macintosh HD" or the like - we are talking the level ABOVE your User name / account). 

    3) Click on that Top Level, and then navigate from there down through your User account to the actual folder where you would like to save your document.  It does not matter how deep your desired folder is located as long as you Start from the absolute Top Level of your entire system.

    4) Click Save.  It should save Just Fine. 

     

    What you basically just did was tell your Mac which way to turn - the "directions" the Mac was using got corrupted and the TextEdit save process got lost in the woods.  Doing the steps above sets the save process back on the correct path.

     

    I have happily only ever had this problem twice, and this solved the issue 100% both times.

  • by PavelSI,

    PavelSI PavelSI Feb 23, 2015 10:31 AM in response to Shamovala McNerbstern-Ni
    Level 1 (0 points)
    Feb 23, 2015 10:31 AM in response to Shamovala McNerbstern-Ni

    This totally solves the problem! Thanks!!!

  • by flightlevel-zero,

    flightlevel-zero flightlevel-zero Mar 15, 2015 11:54 PM in response to Shamovala McNerbstern-Ni
    Level 1 (0 points)
    Mar 15, 2015 11:54 PM in response to Shamovala McNerbstern-Ni

    Great! This solves the problem.

     

    Thanks a lot.

  • by the_jannis,

    the_jannis the_jannis Mar 22, 2015 1:14 PM in response to Shamovala McNerbstern-Ni
    Level 1 (0 points)
    Mar 22, 2015 1:14 PM in response to Shamovala McNerbstern-Ni

    Thanks, works also when clicking any entry on the left sidebar. Seems like the path chosen inside the app just needs to be adjusted by clicking anything that has a set path.

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