Apple Event: May 7th at 7 am PT
Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Can you use Facetime over 3G (not WIFI & not 4G) on your iPhone 4S? It worked like a charm under iOS 6.x and Apple has decided to disable it under version 7, and all without telling us! Shame on Apple! I have high suspicion to believe Apple has done this, so can anyone else confirm my account? I have tested FT over 3G on multiple iPhones and all confirm my theory. Can you?
iPhone 4S, OS X Mountain Lion (10.8.2)
I am on T-Mobile and in Colorado and FaceTime works perfectly.
Over 3G? Do you have a iPhone 4S? Where at in Colorado?
Just reaching for straws here, but if you go into Settings>Cellular>Facetime, is it turned on? Have you attempted a FaceTime call over wi-fi just to make sure it is working at all on your device?
Yes to all. It is on and works over WIFI.
Then if FaceTime works, you have all of the settings on, then my next step would be to contact the carrier and make sure that your account is provisioned for that support. While I know you said it worked before, that doesn't mean that something could have changed. One update I did turned off my texting and I had to get AT&T to reset it, so it doesn't hurt to check.
Texting and iMessage works just fine, if my provisioning was not right why would iMessage work? Please explain. Perhaps you are correct, or perhaps not. What I do know is that neither me nor my wife can use FT and her Phone never connects to a computer, she does not download, etc..
If your FaceTime is working, how would it be a phone issue? See that logic. It doesn't cost anything to contact the carrier and have them check your account. It requires specific provisioning to support FaceTime, whereas texting and iMessage are two entirely different things. iMessage works like email and only uses data, texting is purely a carrier function.
If your wife is having difficulty connecting to the computer, that is a separate issues in of itself.
Sprint says all is well with my account. My wife does not connect to a computer because she is not tech savvy. But none the less her phone wont FT neither in this area.
The only thing Sprint suggested and I have not tried is resetting network settings. Do you think this will fix it or it wll be a waste of time?
I must of seen someone mention already. Turn iMessage off and turn FaceTime off. Then reset network settings. Then wait a few minutes and turn iMessage on and then turn FaceTime off. Good luck
On* turn FaceTime on**
I know I can Facetime with people using AT&T, T-Mobile and Verizon coverage.
Just did that and it did nothing. It's the Sprint Network in the state of Colorado.
At this point, I don't think anything could be considered a waste of time if you are not able to do something the phone is capable of doing. Doing a reset of network settings could change it. It will not hurt anything to do that. The only other thing you will have to do is put wi-fi passwords back in, but I would say it would be worth it if it got FaceTime to work for you. Good luck.
On another note, when I make the comment about your wife's phone and the computer, you made it sound as if it would not connect to the computer, not that she does not connect. That in itself, unless you are using iCloud is another time bomb ticking away, waiting to blow. If she is not syncing content, importing photos and backing the device up, as soon as something goes wrong, you are going to lose everything. I would hate to see that happen.
I've got to say Chris is correct I use sprint but I have to say there is a reason why they are the 3rd best carrier in the nation
If they were so awful why have they been in business so long? Yes I agree their service in Colorado is awful. However I used them for 6 years in SC and facetime always worked. I did Skype all the time over 3G and never had a single complaint.
Apple Disables FaceTime over 3G in ioS 7.1
