Hi. I'm trying to transfer purchases to update my iphone but the suggested options are either greyed out or don't exist. How do I transfer purchases?
iPhone 4, iOS 7.0.6
Just to clarify - When I follow the instructions to "transfer purchases from iphone to computer" prior to updating my iphone the options suggested are greyed out. The Transfer Purchases option under Devices in the File menu is greyed out. Can anyone explain why its greyed out and how I can make the option available?
Are you signed in with the same Apple ID as the one used to purchase the items?
Not only verify you are signed into iTunes using the same account that you use on your phone, but make sure your computer is authorized: iTunes>Store>Authorize this Computer.
Hi. I'm trying to transfer purchases to update my iphone but the suggested options are either greyed out or don't exist. How do I transfer purchases?
