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why my iPod won't connect to the i tunes

why my ipod wont connect to the itunes

iPod touch, iOS 6.1.6

Posted on Mar 30, 2014 7:57 PM

Reply
1 reply

Mar 31, 2014 2:32 AM in response to soesi.liaw

Assuming the iPod works and charges

iOS: Device not recognized in iTunes for Mac OS X

Or

See

iOS: Device not recognized in iTunes for Windows

- I would start with

Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

or

Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components

- New cable and different USB port

- Run this and see if the results help with determine the cause

iTunes for Windows: Device Sync Tests

Also see:

iPod not recognised by windows iTunes

Troubleshooting issues with iTunes for Windows updates

- Try on another computer to help determine if computer or iPod problem

why my iPod won't connect to the i tunes

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