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Need help syncing new ipod touch to Itunes.

I recently bought a brand new Ipod touch 5th gen. I have the latest update for itunes, I want to start syncing music to my Ipod. My computer will not bring any info for this ipod touch into itunes. I had a 4th gen and I know that I seen on the right hand corner, under the search store, there should be a little icon with your Ipod below. No where is my Ipod been found. Every time I plug the USB cord into the computer, I don't see anything come on the screen. All I see is the battery charging on my Ipod. I'm getting frustrated with this Ipod not allowing me to get any music. What am I doing wrong? I also don't see any summary pane for me to reset to factory settings and start all over. how can someone help me on this? I tried turning on and off both the Ipod and computer, nothing, still the same and no Ipod is to be found on itunes. PLEASE HELP!!

iPod touch, iOS 6.1.6

Posted on Apr 1, 2014 10:12 PM

Reply
3 replies

Apr 2, 2014 2:04 AM in response to rknoon

Just what version of iTunes do you have? For a 5G iPod/iOS 7 you need iTunes 11.1 or later.. If you have a Mac yo need OSX 10.6.8 or later.

Does the iTunes still see the 4G iPod?


If necessary:

iOS: Device not recognized in iTunes for Mac OS X

Or

See

iOS: Device not recognized in iTunes for Windows

- I would start with

Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

or

Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components

- New cable and different USB port

- Run this and see if the results help with determine the cause

iTunes for Windows: Device Sync Tests

Also see:

iPod not recognised by windows iTunes

Troubleshooting issues with iTunes for Windows updates

- Try on another computer to help determine if computer or iPod problem

Need help syncing new ipod touch to Itunes.

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