You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Trying to transfer MP4 from Dropbox to ipad

I have been trying to get an MP4 into my ipad from Dropbox using the Dropbox app on my ipad. I cannot find a way to do it. I've read about how people do it, but I don't have the commands in my dropbox app to do it. Dropbox tec support can't help, and Apple support says it is not their issue. I've uploaded an image of what the Dropbox interface looks like on my ipad. I've checked the favourite (star) as has been suggested, but it doesn't seem to make a difference.User uploaded file


I have the most recent version of Dropbox app and the most recent ios on my ipad.


Hope someone can help.

iPad 2, iOS 7.1

Posted on Apr 2, 2014 9:18 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 2, 2014 10:01 PM

Try touching the share icon in the upper right section and you should get the choice "Save Video". Touch this and the video will be saved to your Camera Roll in Photos.


If not, make sure that the MP4 file is in a format supported by the iPad.

2 replies

Trying to transfer MP4 from Dropbox to ipad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.