My LG Tone Pro (HBS-750) is too loud, even with all of the volume options turned down.

I would try the easier solution and see if the place of purchase will swap it out for you. In the end, if it continues, try contacting Apple. maybe they have some reports on it or can dig up some other information for you.

Call Apple for Service and Support

If this only happens with those headphone, then I would call LG to report the issue and see if others have reported the same issue. There might be something wrong with them.

http://www.lg.com/us/support/contact-customer-support

Before you swap anything first go to the Bluetooth listing on the iPhone for the LG, click on the arrow next to it then click on Forget this device. After that put the headset in pairing mode and repair them. While you are in that list delete the pairing for the 730.

Dude me too!! I also have a 730, which I loved, and I find the volume on the 'Pro' <way> too loud also. Exact same experience. I can't imagine that returning it is going to do any good at all....

I'm going to check around with various volume settings and such and see what that does...

I am having the same exact problem, except with my LG Tone Plus (HBS-730). They are only too loud on my iOS devices, not on any other device. I am thinking that it is a problem with iOS 7.1 (possibly) that will hopefully be ironed out soon.

One thing to note here is that if the device works fine with the accessories manufactured by Apple, then Apple probably isn't going to change anything.

These third party companys come out with headphones, cases, etc. and guarantee them to work with certain core products, and if it doesn't, then you have to take it up with those who made the promise.

This is like getting mad at Apple if a LifeProof case isn't waterproof when you try to go swimming with it, or getting mad at Dell computers because your World of Warcraft mouse it's working.

You all should take your concerns to LG's discussion boards or support venues and let them fix it, afterall, they are the one who promises on their pages that it works with Apple iPhones.

Good luck!

Hi all,

As a recent consumer of this product, this issue has the potential of becoming a safety issue (think: hearing loss associated with using these products). I too am experiencing this volume issue and have had a chance to test the LG HBS-750s across different Apple products.

Here is what was observed:

1. When paired to my iPod Nano v1.0.3 Mac; model MD481LL - I can control the low volume level to very acceptable low levels.

2. When paired to my MacBook Air OSX 10.9.2 - I can control the low volume level to very acceptable low levels.

3. When paired to my iPhone 5 version 7.1.1 (11D201); model NE486LL/A - the volume at the lowest level is very loud and unlistenable.

Given this cross-product test using all Apple products as the sound's source, it really is (in my opinion) not an LG issue but more isolated to asking Apple to help update the iPhone 5 software to more finely control the lowest volume level for Bluetooth headsets.

One way or another, hopefully this get resolved.

I have realized my LG Tone+ has to be adjusted by headset and phone volume. If you turn the volume on the headset up until the Max volume sound... Then adjust the volume on your device to the loudest level you'd like.. You can then use the controls on the headset alone to adjust to an appropriate level.

Hope this helps others!

For me,

MacBook Air: Works okay. Comfortable with volume.

iPhone 3GS: Too loud even with the lowest setting on the volume.

iPad Retina display: Loud even with the lowest setting

I am waiting for iPhone 6, and I wonder how the headset would work with iPhone 6...

I really really like using this bluetooth headset and hope it works well with iPhone 6!!!

I have had the same issue as others who are suffering with the volume being too loud to listen to comfortably. Below is the results from testing competitive hardware against Apple and the results that I have seen.

Comfortable listening level:

Windows Phone 8X

Nokia Lumia 925

OnePlus One

Uncomfortable listening level:

iPad 3 (iOS 8)

iPhone 6 (iOS 8)

I have spoken with both LG and Apple support regarding this issue. On the Apple side, they are escalating the issue to Apple engineers. Lg has reporteed numerous people having issues post-iOS 8 being released.

Some updates...

Actually, I am using LG HBS-730 rather than HBS-750 model, and I am having the same problem. I assume this type of "volume-control" problem applies to all models that LG bluetooth stereo headsets have released.

Below are the devices that I have tried with HBS-730 model...

Laptop:

MacBook Air 13' (released Summer 2013)

-> Works fine. I wish all the other iOS devices work like the MacBook devices.. Although I have not tried my LG

Smartphones:

Samsung Galaxy S3 with KitKat 4.4.2 version

-> Works fine. I wish my iPhone 6 works like my previous Galaxy S3 with LG headset!!!

iPhone 3GS with iOS 6.1.6 version

-> Too loud even with the lowest setting on the volume..

iPhone 4 with iOS 8.1 version

-> Too loud..

iPhone 5 with iOS 7.1.2 version

-> Too loud..

iPhone 6 with iOS 8.1 version

-> Too loud..

Tablet:

iPad Retina display with iOS 8.1 version

-> Too loud..

Sooooo... any iOS devices (iPhones and iPads) have an issue with volume control when using LG HBS-730. I believe same goes for HBS-750.

I wonder whether either LG or Apple will tackle this problem at all... 😟

Just wanted to add my $0.02 that I've had the same problem.

I originally purchased a set of HBS-730 headphones that I later learned were knockoffs. Those original headphones, while knockoffs, were great. There were a few issues where it would pair a bit too loudly, but never had an issue listening to music. Was not good for phone calls, though.

I purchased an OEM HBS-730 approximately 2 months ago, and have had the loudness issue, but only with music. Not with phone calls.

I have the following:

iPhone 5

iPad 4

iPod Touch 4g

HP Touchpad running Android

Motorola Droid RAZR M

The headphones work perfectly with the Android devices. They have been too loud with the Apple devices (have not yet tested with my wife's Macbook Pro), but volume has been perfect on phone calls with my iPhone.

I talked with an LG rep as well, and she told me "If the headphones are working fine on the Android products, but not the Apple products, it is not an LG issue, but an Apple issue.

I have an Iphone 6 with 8.1.2. The headphones are way too loud at the lowest setting with my LG BT headphones and the apple music player. I think I have bad hearing as it is and yet these are uncomfortably loud. There is no fidelity to turn them down.

Apple, please help.