Email said someone accessed my account on an iphone 5 using ios 6.0.1. Is this in fact an email from apple or is it a scam?
iPhone 5
Not likely...there have been a number of phishing scam emails going around for a few months now...do not reply to the email or click any links.
You can to do Apple support found in http://support.apple.com/kb/HE57 and ask for assistance to verify the email or not.
jstamps86 wrote:
No they didn't use my full name. Just "Dear customer". Also the message came up in my junk mail box.
It's a scam. You can safely delete.
Read this:
http://support.apple.com/kb/HT4933?viewlocale=en_US
It is a genuine scam email. Apple will only send email to the customers when:
• When you first set up an account
• Immediately after you add or change a contact address on an Apple ID
Also, an email from Apple will never ask you for a password, Social Security Number, or full credit card number.
Please don't click any links the email contains.
This article has information about this topic:
http://www.apple.com/legal/more-resources/phishing
Secure your account by following the recommendations in this page:
https://support.apple.com/en-us/HT201303
To read more about identifying fraudulent emails, see these articles:
No they didn't use my full name. Just "Dear customer". Also the message came up in my junk mail box.
If the e-mail did not address you with your full name, it's a scam.
Can you post a screenshot here?
Call AppleCare & ask to talk to "Account Security" to verify. However, scammers do use this method.
No, I do not have my junk mail box on my phone.
Look, no oner here works for Apple, thus no one here can answer your question. If you want an answer, call AppleCare, as I suggested you do in my initial post.
scam? From: Apple (do_not_reply@apple.com)
