I cannot download Adobe Flash Player, nor can I download pages or other software updates. Help?

Question

I cannot download Adobe Flash Player, nor can I download pages or other software updates. Help?

When I try to download Flash, the download box stops at 50% and tells me that I am unable to download because Safari is open, but even when I close all safari windows the same box appears. Also, when I tried downloading the system update (iTunes 11.1.5 OS...) OS X Mavericks, Pages, and my purchased music on iTunes, the downloads stopped and an error message reads "An error ocurred". What should I try to do?

MacBook Pro with Retina display

Posted on Apr 5, 2014 1:42 PM

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Answer 1

dominic23

Level 10

84,018 points

Apr 5, 2014 1:53 PM in response to jennalvarez93

Safari

To qiuit Safari, click Safari in the Safari menu bar and select "Quit Safari" from the dropdown.

1.Install Adobe Flash Player.

http://get.adobe.com/flashplayer/

Follow the prompts. Click Safari in the menubar and select “Quit Safari”.

Restart computer. Relaunch Safari.

2. Allow Plug-ins

Safari > Preferences > Security

Internet Plug-ins > "Allow plug-ins"

Enable it.

Cannot Install Adobe Flash Player?

System Preferences > Security & Privacy

Unlock the lock, if you have to.

Allow apps downloaded from:

Select “Mac App store and identified developers”.

Quit System Preferences and try.

jennalvarez93 wrote:

Also, when I tried downloading the system update (iTunes 11.1.5 OS...) OS X Mavericks, Pages, and my purchased music on iTunes, the downloads stopped and an error message reads "An error ocurred". What should I try to do?

Try later.

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