Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My mid-2009 MacBook Pro keeps crashing

Hi, my mid-2009 MacBook Pro has recently started randomly crashing... is it possibly RAM? (It shows a gray screen in multiple languages asking for a restart). They've run diagnostics at the Apple store and it all came back clear.


Any advice? Thanks, Ellie


2.53 GHz Intel Core 2 duo

8 GB 1067 MHz DDR3

OS X Lion 10.7.5 (11G63b)



Interval Since Last Panic Report: 69771 sec

Panics Since Last Report: 3

Anonymous UUID: AFC93707-9596-4B66-8B38-761618FE1A50



Tue Apr 8 12:39:09 2014

panic(cpu 0 caller 0xffffff8000292f75): "VM_PAGE_QUEUES_REMOVE: unmarked page on Q"@/SourceCache/xnu/xnu-1699.32.7/osfmk/vm/vm_resident.c:2228

Backtrace (CPU 0), Frame : Return Address

0xffffff80ecc33940 : 0xffffff8000220792

0xffffff80ecc339c0 : 0xffffff8000292f75

0xffffff80ecc339f0 : 0xffffff8000294e69

0xffffff80ecc33a20 : 0xffffff800026db0d

0xffffff80ecc33b10 : 0xffffff8000273aa3

0xffffff80ecc33c00 : 0xffffff8000274a3a

0xffffff80ecc33c30 : 0xffffff800026e812

0xffffff80ecc33c60 : 0xffffff800031e9c3

0xffffff80ecc33c90 : 0xffffff800031ee02

0xffffff80ecc33cb0 : 0xffffff80004fb938

0xffffff80ecc33ce0 : 0xffffff80004ed736

0xffffff80ecc33db0 : 0xffffff800031b96d

0xffffff80ecc33e00 : 0xffffff8000312f36

0xffffff80ecc33e70 : 0xffffff8000564c6f

0xffffff80ecc33f00 : 0xffffff8000564dc2

0xffffff80ecc33f50 : 0xffffff80005ce4cb

0xffffff80ecc33fb0 : 0xffffff80002daea3



BSD process name corresponding to current thread: update_dyld_shar



Mac OS version:

11G63b



Kernel version:

Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64

Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5

System model name: MacBookPro5,5 (Mac-F2268AC8)



System uptime in nanoseconds: 13876434890848

last loaded kext at 64988206367: com.parallels.kext.prl_vnic 7.0 15052.710728 (addr 0xffffff7f818d7000, size 20480)

last unloaded kext at 143718240398: com.apple.driver.AppleUSBTCKeyEventDriver 227.6 (addr 0xffffff7f82211000, size 8192)

loaded kexts:

com.parallels.kext.prl_vnic 7.0 15052.710728

com.parallels.kext.prl_netbridge 7.0 15052.710728

com.parallels.kext.prl_hid_hook 7.0 15052.710728

com.parallels.kext.prl_hypervisor 7.0 15052.710728

com.parallels.kext.prl_usb_connect 7.0 15052.710728

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.filesystems.autofs 3.0

com.apple.driver.AudioAUUC 1.59

com.apple.driver.AGPM 100.12.75

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AppleHDA 2.2.5a5

com.apple.driver.AppleUpstreamUserClient 3.5.9

com.apple.driver.AppleMikeyDriver 2.2.5a5

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.iokit.IOBluetoothSerialManager 4.0.8f17

com.apple.driver.SMCMotionSensor 3.0.2d6

com.apple.driver.AppleSMCLMU 2.0.1d2

com.apple.driver.AppleLPC 1.6.0

com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d8

com.apple.driver.AppleBacklight 170.2.2

com.apple.driver.AppleMCCSControl 1.0.33

com.apple.GeForce 7.3.2

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AudioIPCDriver 1.2.3

com.apple.driver.ApplePolicyControl 3.1.33

com.apple.driver.AppleUSBTCButtons 227.6

com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17

com.apple.driver.AppleUSBTCKeyboard 227.6

com.apple.driver.AppleIRController 312

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 33

com.apple.driver.AppleUSBCardReader 3.0.6

com.apple.iokit.SCSITaskUserClient 3.2.1

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCISerialATAPI 2.0.3

com.apple.iokit.IOAHCIBlockStorage 2.1.0

com.apple.driver.AirPort.Brcm4331 561.7.22

com.apple.driver.AppleAHCIPort 2.3.1

com.apple.nvenet 2.0.17

com.apple.driver.AppleFWOHCI 4.9.0

com.apple.driver.AppleUSBHub 5.1.0

com.apple.driver.AppleUSBEHCI 5.1.0

com.apple.driver.AppleUSBOHCI 5.1.0

com.apple.driver.AppleEFINVRAM 1.6.1

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.7

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 1.5

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.5

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0

com.apple.nke.applicationfirewall 3.2.30

com.apple.security.quarantine 1.4

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 195.0.0

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 2.2.5a5

com.apple.iokit.IOSurface 80.0.2

com.apple.iokit.IOSerialFamily 10.0.5

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.driver.IOPlatformPluginLegacy 5.0.0d8

com.apple.driver.IOPlatformPluginFamily 5.1.1d6

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.driver.AppleHDAController 2.2.5a5

com.apple.iokit.IOHDAFamily 2.2.5a5

com.apple.nvidia.nv50hal 7.3.2

com.apple.NVDAResman 7.3.2

com.apple.driver.AppleSMC 3.1.3d10

com.apple.iokit.IOAudioFamily 1.8.6fc18

com.apple.kext.OSvKernDSPLib 1.3

com.apple.driver.AppleGraphicsControl 3.1.33

com.apple.iokit.IONDRVSupport 2.3.4

com.apple.iokit.IOGraphicsFamily 2.3.4

com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17

com.apple.iokit.IOBluetoothFamily 4.0.8f17

com.apple.driver.AppleUSBMultitouch 230.5

com.apple.iokit.IOUSBHIDDriver 5.0.0

com.apple.iokit.IOSCSIBlockCommandsDevice 3.2.1

com.apple.iokit.IOUSBMassStorageClass 3.0.3

com.apple.driver.AppleUSBMergeNub 5.1.0

com.apple.driver.AppleUSBComposite 5.0.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1

com.apple.iokit.IO80211Family 420.3

com.apple.iokit.IOAHCIFamily 2.0.8

com.apple.iokit.IONetworkingFamily 2.1

com.apple.iokit.IOFireWireFamily 4.4.8

com.apple.iokit.IOUSBUserClient 5.0.0

com.apple.iokit.IOUSBFamily 5.1.0

com.apple.driver.NVSMU 2.2.9

com.apple.driver.AppleEFIRuntime 1.6.1

com.apple.iokit.IOHIDFamily 1.7.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 177.11

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.DiskImages 331.7

com.apple.iokit.IOStorageFamily 1.7.2

com.apple.driver.AppleKeyStore 28.18

com.apple.driver.AppleACPIPlatform 1.5

com.apple.iokit.IOPCIFamily 2.7

com.apple.iokit.IOACPIFamily 1.4

Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 8 GB, SMC 1.47f2

Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x857F, 0x483634353155363446373036364700000000

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x857F, 0x483634353155363446373036364700000000

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.198.19.22)

Bluetooth: Version 4.0.8f17, 2 service, 11 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: ST9250315ASG, 250.06 GB

Serial ATA Device: HL-DT-ST DVDRW GS23N

USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 2

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x04600000 / 3

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2

USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06110000 / 4

MacBook Pro, Mac OS X (10.7.5)

Posted on Apr 8, 2014 5:01 AM

Reply
46 replies

My mid-2009 MacBook Pro keeps crashing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.