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All replies
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Helpful answers
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Apr 8, 2014 7:43 AM in response to kizzevinby chattphotos,I'm not sure Trojan/Virus is the right word to use.
I think you've just gotten an unwanted search provider.
That ad needs some refinement also...
How to fix:
Chrome Settings > Extensions > Remove Trovi
Also
In Settings > Scroll down to search > Manage search engines > Remove everything but your preferred search engine.
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Apr 8, 2014 8:00 AM in response to kizzevinby thomas_r.,Trovi is a new one for me, but often these sorts of things are driven by existing adware or network issues. See my Adware Removal Guide and see if anything there solves it. If not, post back here for further suggestions.
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Apr 8, 2014 8:32 AM in response to chattphotosby kizzevin,I can go in and refine the settings. However, it's not just an unwanted search provider as I have gone and already removed all of the unwanted search engines and checked the extensions. And yet, every time you open the first time, it popped.
Having said that, I have found a fix. I simply went in and reset my defaults in Chrome, and it was gone. I'm not sure how this could completely remove the issue, but for now it does not seem to be there anymore. I'll update if this changes.
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Apr 19, 2014 11:00 AM in response to kizzevinby danielruizhueck,Thats didnt work for me.
Please HELP
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Apr 19, 2014 11:21 AM in response to danielruizhueckby chattphotos,Daniel, please create a new discussion (and reference this one)
In your new thread,
Describe your system version
What browsers are used (do you see Trovi on all of them or not?)
Have you reset them to default?
Have you seen Thomas_r's adware removal guide? (and followed it?)
Please use the information in this discussion so that we can help you.
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Apr 19, 2014 2:02 PM in response to pennbankby danielruizhueck,yes, already tried that
look at this, now trovi is out but got now a bunch of adds that are driving me crazy
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Apr 19, 2014 2:10 PM in response to danielruizhueckby pennbank,What browser are you using ?
Is it in all ?
Have you reset them ?
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Apr 19, 2014 2:45 PM in response to pennbankby danielruizhueck,I normally use CHROME, but if I opne SAFARI, its also in there.
I try and reset it and nothing.
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Apr 19, 2014 3:06 PM in response to danielruizhueckby pennbank,Well as its in Safari and you have tried all the options already given
Back up all you folders/files etc and clean install your system. You can not remove safari without a clean install.
Delete all your other browsers except Safari from your applications folders
and try this again
http://blog.qisupport.com/remove-trovi-com-iesafarichromefirefoxopera-manual-rem oval/
You do not give any info as to which operating system you are using or what year mac etc
so search these forums on how to do a clean install depending on your equipment
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Apr 30, 2014 6:36 PM in response to kizzevinby k00703,1. Delete all cookies. Remove conduit search engine. Set your page a blank. Reset all browsers. Don't restart the browsers.
2. Go to library/system/ and library/system/Internet Plug-Ins/. Find all related to 'conduit' and 'vsearch'. Delete them.
3. Go to llibrary/system/ and library/system/Internet Plug-Ins/. Find all related to 'conduit' and 'vsearch'. Delete them.
4. Reboot.
I hope it'll work for you!
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May 9, 2014 1:01 PM in response to kizzevinby Live007,I'm a culprit as well. Found & tried this: http://info.trovi.com/Uninstall
Seems to work. Good luck!
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May 9, 2014 4:20 PM in response to Live007by kevin_,★HelpfulThis is a malware that installs 2 different pieces of adware.. the 1st is the conduit plugin and the 2nd is the vsearchA adware.
I wrote an applescript to remove this if you want to use it. Just open up the AppleScript Editor which is located in your Applications/Utilities folder. Copy the script below and paste it into the AppleScript Editor and then press Run.
set Question to display dialog ¬
"Please quit all browsers before running this script" buttons {"Cancel", "Run"} default button 1
if button returned of Question is "Run" then
try
do shell script "rm -r /System/Library/Frameworks/VSearch.Framework; rm -r /Library/Application Support/VSearch; rm /Library/LaunchAgents/com.vsearch.agent.plist; rm /Library/LaunchDaemons/com.vsearch.daemon.plist; rm /Library/LaunchDaemons/com.vsearch.helper.plist; rm -r ~/Conduit" with administrator privileges
do shell script "defaults write com.apple.Safari HomePage -string www.google.com && defaults write com.apple.Safari SearchProviderIdentifier -string com.google.www"
do shell script "rm ~/Library/Application\\ Support/Google/Chrome/Default/Preferences"
on error the error_message number the error_number
end try
end if
