Trovi Virus Removal Needed

vfrawley

Thank you so much! Your instruction was perfect and it worked!

I find that to be very surprising. Are you saying that you actually found things named "trovi" on your hard drive? What/where were they?

thomas__r

I should have taken a screen shot for everyone - ugh! It would have very helpful but it was around 2am so I was a bit squirrelly at that moment! It was a list of maybe 10+ files. None of them are named Trovi which makes a search almost impossible. After deleting the files I also emptied my trash can and restarted my computer. (My idea not vfrawley's)

Thank you again!

cjlavin

I have followed the directions and it did not fix the problem. There were two files that it displayed and I deleted both of them. I rebooted the computer and opened Firefox and when I open a second window is when Trovi shows its ugly face. I went back and did another search and another copy of one of the files that I deleted was back in there. No matter how many times I delete it, it keeps coming back. Any and all help would be greatly appreciated.

Did you try my Adware Removal Guide yet?

(Fair disclosure: The Safe Mac is my site, and contains a Donate button, so I may receive compensation for providing links to The Safe Mac. Donations are not required.)

That certainly sounds like a problem with adware or some other modification of that one machine, then.

When you used my Adware Removal Guide, did you just follow the manual identification and removal instructions, or did you actually run the Adware Removal Tool? If you didn't do the latter, try that now.

If that still doesn't work, run the System Reporter script linked to in Step 3 in that guide and e-mail me the results.

I fixed it late last night. I did some searching around and clicked on the about tab at the bottom and at the bottom of that screen there was an uninstall link which gave me directions on how to remove it. Thank you for your help and time.

Thank you so much vfrawley for your instruction. I am not computer expert so it took me a while to find the links and buttons you have in your instructions - I did not know the Trash had anything in it except delete or put back. But your directions are explicit and direct. The key is that every word is important! Once I found all the right buttons, I saw the exactness or your directions and I now seem to be completely free of that nasty virus. It even erased the text edit page I had copied your instructions on. LOL

I first noticed the Trovi virus as soon as I had installed updates to my scanner. When I restarted my computer the Trovi url was in the address line and it had over taken my home page. I changed my home page back again, deleted my history and cookies on Safari, but then the next day the same problem appeared in Firefox. That's when I knew I had a rotten thing and searched for and found your instructions.

Can't thank you enough.

Silverfox

Trovi is actually a variant of the Conduit adware, and vfrawley's instructions are not adequate to remove all components. In fact, this adware is known to directly modify the Firefox application itself, so if you have Firefox installed, you will need to delete it and re-download it.

For more information on how to properly remove it, see my Adware Removal Guide.

(Fair disclosure: I may receive compensation from links to my site and software, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

Hi thomas. I ran your program and it removed 4 files. It seems to have fixed my issues in chrome, but the trovi still comes up in safari, despite deleting all plug-ins and reseting the entire browser settings. Coul I possibly have a more serious issue at hand?

losangelesnoir wrote:

Hi thomas. I ran your program and it removed 4 files. It seems to have fixed my issues in chrome, but the trovi still comes up in safari, despite deleting all plug-ins and reseting the entire browser settings. Coul I possibly have a more serious issue at hand?

See:

http://www.adwaremedic.com/kb/unsolved.php

That will help you figure out what to try next.

(Fair disclosure: I may receive compensation from links to my site and software, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

I appreciate your post, but I have been free of any noticeable problem from the Trovi intrusion since I used vfrawley's instructions. That has been several days now. I wouldn't want to upset anything at this point by trying something else.

You are, of course, welcome to do as you like. However, other folks who read this later need to know that you have not fully removed the adware if you followed vfrawley's instructions. Even if you have eliminated the symptoms, you still have components of Conduit (aka Trovi) installed on your system somewhere. Most components of this adware do not actually have "Trovi" in the name.

vfrawleys advise also worked for me. I also deleted before thinking about taking a screen shot, however I'm fairly sure it was a blank file icon called .preferences . The only other files were labeled HTTPS and were my searches for finding a solution to this issue.

Hi I'm back. So for Safari I just changed the homepage and default search engine, I'm not sure if that got rid of the virus but I haven't ran into Trovi yet. This is just for all the people who have them on all the Search Engines. First open Safari and click on the Safari selection next to "File", and select Preferences if you are not already there go to General and you should be able to handle it from there.

I used vfrawley's instructions and continued to have weird issues. I then used the program thomas_r suggested and then chrome seemed normal. for safari I just had to delete trovi from the homepage preference and everything seems ok now. Thanks guys!