Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My ipod nano won't stop talking.

My ipod nano suddenly started talking and won't shut up. The voice over function in accessibility is off but it keeps talking, announcing songs, running through the contents of the ipod. How dod I shut it up?

iPod nano, version 1.0.3 Mac

Posted on Apr 9, 2014 12:38 AM

Reply
38 replies

Oct 3, 2014 12:36 PM in response to attilio46

If your iPod nano is a recent purchase (less than one year), and there is a conveniently located Apple Store, take it there to the Genius Bar (you can make a reservation on the store's web page to avoid a long wait).


https://www.apple.com/retail/


Demonstrate the problem (that VoiceOver cannot be turned OFF) to the Apple tech support person at the Genius Bar. If there is no Apple Store nearby, contact the "real" Apple tech support using the Contact Us link at the bottom right corner of this web page. This forum is mainly for user discussion. If the Apple product is under warranty, Apple needs to help you directly.


This problem does not affect the vast majority of iPod nano users (and the current 7th gen nano design is more than two years old) so waiting for a software update at this point is probably "pointless."

I will not use it for I while starting from tomorrow!!

All that will do is make it no longer under warranty... NOTE: Even if it is already out of warranty, it does not cost anything to get help from the Genius Bar at an Apple Store, to figure out the cause.

Oct 4, 2014 12:56 AM in response to Kenichi Watanabe

My iPod Nano (7th generation version) is two years old. I bought as soon as it was put on Apple webstore....

In any case, today I will not put my iPod on for my trail run session (70 minutes....can you imagine what does it mean running for 70 minutes with that "annoying" voice talking endlessly in your ears?!?!.... People could go mad for that!!!) and after the week end I will go to an Apple Store and find a solution with them... If a solution exist...

P.S. This problem appears about 6/7 months after I bought it, but it was not so frequent... In the last month: complete disaster!

Feb 22, 2016 1:26 AM in response to guide for the perplexed

Hi all, I may have found a work around (and maybe this will help Apple to identify and acknowledge the issue).

I have the same problem where the voice over randomly kicks in and the ipod skips through the songs every few seconds - iPod is completely unusable and it drives you to a strong case of Tourette's Syndrome within a couple of minutes, cursing in the middle of the street at your ipod.


Anyway, after some experimenting, I noticed that if you press and hold the middle of the volume button on the left hand side, the ipod stabilises and works as normal. I have now put a small cable tie around the ipod and that has "fixed" the issue. I guess a rubber band would work as well as long as it is strong enough to keep the middle of the volume button compressed. Only down side seems to be that you can't use the volume buttons but you can still change the volume using the slide control on the touch screen as usual.


Give it a go - keen to see if this works for others as well or whether it just works for my specific ipod's short circuit.

Mar 9, 2016 6:25 PM in response to guide for the perplexed

I read all the comments/advice in answer to this problem.


Here is what I did to fix the problem (I did everything on this list at the same time, so I can't tell you which item is the one that actually worked:


1. I switched back to the egg-shaped earbuds that came with the iPod Nano (I had been using the old pancake flat ones that came with the old iPod Classic/video player as they are more comfortable to me)


2. I turned off the voiceover in all of the following locations:


a. Settings, General, Accessibility, Voiceover - turn to off. Also, turn off "speak hints".

b. Fitness > click the "i" icon > Run > Spoken Feedback > change to off (note: this was set to On on my player)

c. iTunes - bottom of Summary section, Accessibility, uncheck the Voice over checkbox

My ipod nano won't stop talking.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.