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How do I find out if my machine had an inherent fault?

I bought my iMac under 6 years ago in the UK and under UK consumer law I am covered by warranty if I can prove the machine had an inherent fault.


The graphics card is shot and the display has subsequently become pixelated.


Can I take it into a repair shop and get them to diagnose it?

iMac, OS X Mavericks (10.9.2)

Posted on Apr 9, 2014 3:28 PM

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21 replies

Apr 10, 2014 8:22 AM in response to Christiaan

>>but could it be that you are looking for a way to get a new machine at no cost after 6 years?


>>>If it falls within the warranty then, yes, by definition that's what I'd be getting.


You may want to read what the SOGA actually says. It isn't a warranty that gets you a new car/computer when something goes wrong. What Apple do, regardless of the law, is up to them.

How do I find out if my machine had an inherent fault?

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