Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

"Photos in the Camera Roll of "(your) iPhone" cannot be imported because the device is locked with a passcode. You must unlock the device to import them." My iPhone 5 running the latest iOS 7.1 and I'm using iPhoto '11 v 9.4.3

"Photos in the Camera Roll of "(your) iPhone" cannot be imported because the device is locked with a passcode. You must unlock the device to import them." That's the new error message when I plug in my iPhone 5 running the latest iOS 7.1 into the MacBook Pro running iPhoto '11 v.9.4.3. My Mac OSX is still 10.8.5.


So, I unlock the iPhone by entering the "passcode" before I plug it into the MBP and still iPhoto does nothing. At least it doesn't issue the error message above.


I've checked both iPhoto preferences and those for Photos and Camera in the Settings on the iPhone. There doesn't seem to be anything to change this lack of connectivity.


What next please?

MacBook Pro, OS X Mountain Lion (10.8.5)

Posted on Apr 9, 2014 5:52 PM

Reply
140 replies

"Photos in the Camera Roll of "(your) iPhone" cannot be imported because the device is locked with a passcode. You must unlock the device to import them." My iPhone 5 running the latest iOS 7.1 and I'm using iPhoto '11 v 9.4.3

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.