I can't download the Adobe Flash 13.

Question

Level 1

9 points

I can't download the Adobe Flash 13.

Adobe Flash was downloaded 48% at the first and 50% at the second time, it were interrupped by Safari which was opened. Installer said "Please close Safari" I guess the Safari has been opened in the background or by soemone. I guess. I don't know what is going on. Please give me the help. I will appreciate that. When I pay my bill online at ATT website, the message will pop up " Please close your private browser". Please give me some advices, so it makes my Safari safe.

Recently, I need to change my email accounts' password a lot because I sign in even I mark into my note book. I am sad about that. Help and Help.

MacBook Pro, OS X Mavericks (10.9.2)

Posted on Apr 9, 2014 11:14 PM

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Answer 1

kaz-k

Level 9

51,108 points

Apr 10, 2014 12:17 AM in response to roseyee

Flash Player Help: installation problems Mac OS:

http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.ht ml

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Answer 2

C F McBlob

Level 4

2,885 points

Apr 10, 2014 12:22 AM in response to roseyee

Trust me... Based on what I've read in the Adobe forums in thelast 48 hours

YOU DO NOT WANT FLASH PLAYER 13 YET

Threre are several problems with it. Not the least of which is the "blocked Plug-in" message that won't go away.

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Answer 3

Apr 10, 2014 8:47 AM in response to roseyee

roseyee wrote:

Adobe Flash was downloaded 48% at the first and 50% at the second time, it were interrupped by Safari which was opened...

If you really want to install the latest Flash plugin right now, you can get it here. Scroll down to the Mac OS X section, download the DMG installer, and run it locally. Note that any web browser you're using has to be quit before you start the installation. It seems to be working fine in Firefox; can't comment on Safari since I rarely use it.

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Answer 4

roseyee Author

Level 1

9 points

Apr 10, 2014 12:43 PM in response to roseyee

Thanks for your answer. My point is not download the Flash. it is why it needs to quite Safari before installation of Flash. Why? I don't have private browser. I don't that kind of program stuff. I want to get rid of this.

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Answer 5

roseyee Author

Level 1

9 points

Apr 10, 2014 12:47 PM in response to roseyee

Thanks for your help. I need the Flash program, but I want to know why have to quit Sarafi? I don't have private browser. I want to get rid of this. It makes me feel unsecured. Sorry for my topic.

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Answer 6

Apr 10, 2014 12:48 PM in response to roseyee

Since Flash is one of the components which is used by Safari to function, changing it while Safari is running can lead to trouble so it's good practice to quit the program while modifications to it are being made.

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Answer 7

C F McBlob

Level 4

2,885 points

Apr 10, 2014 9:23 PM in response to roseyee

roseyee wrote:

Thanks for your help. I need the Flash program, but I want to know why have to quit Sarafi?

Same reason you can't change the oil in your car while you're driving it. You can't update a plug-in while the browser is open and using it.

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Answer 8

roseyee Author

Level 1

9 points

Apr 10, 2014 10:15 PM in response to C F McBlob

Dear, thanks for telling that. I had closed the Safari after the message poped up, but it still couldn't be downloaded. Who use my browser under behide it. I don't know how to turn it off at that moment. Can you tell me how to turn it off when this is happen?

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Answer 9

roseyee Author

Level 1

9 points

Apr 10, 2014 10:18 PM in response to FatMac-MacPro

Yes, you are right. Is it running on the background? But how can I quit the Safari when I download Flash?

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Answer 10

roseyee Author

Level 1

9 points

Apr 10, 2014 10:30 PM in response to C F McBlob

Thanks. I decide to figure put what is going on with my Mac and going back to install Flash. I appreciate that.

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Answer 11

Apr 11, 2014 7:56 AM in response to roseyee

roseyee wrote:

...Is it running on the background? But how can I quit the Safari when I download Flash?

You can quit Safari (and most other programs too) by going to the Safari menu, and down at the bottom choose Quit Safari, or hold down the Command key and hit "Q" or, since the Safari icon is in the Dock, right click on it and from that menu choose Quit.

And you can tell if it's running in the background by looking at that icon in the Dock; if there's a white dot next to it, it's running even if there are no windows open.

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Answer 12

C F McBlob

Level 4

2,885 points

Apr 11, 2014 8:37 AM in response to roseyee

Dasshboard wigdets and an app called MenuTab (a Facebook plug-in) will give a "false open" for Safari during a Flash Install.

It's best to do a "clean install": How to perform a "clean install" of Flash Player in Mac OS X

That has a reboot as one of the steps, which makes sure nothing is running when you run the installer.

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Answer 13

roseyee Author

Level 1

9 points

Apr 11, 2014 11:04 AM in response to C F McBlob

Dear, Sorry, I am a new user at Mac. Can you tell me how to access Dassboard? How can I make sure nothing is runnung? Then I can reinstall. Thank you so much, you save my life.

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