I followed the instructions to update my apple tv, but after step 1 of 2 was completed the tv screen went blue and Isee the message "week or no signal" on the screen. The white light on the apple tv is also blinking. Can somebody tell what is wrong? Thank

Question

Level 1

0 points

I followed the instructions to update my apple tv, but after step 1 of 2 was completed the tv screen went blue and Isee the message "week or no signal" on the screen. The white light on the apple tv is also blinking. Can somebody tell what is wrong? Thank

I followed the instructions on my apple tv to update it last night, but after step 1 of 2 was completed the tv screen went blue and I can see the message "week or no signal" on the tv screen. The white light on the apple tv is also blinking.

Can somebody tell me what is wrong and how can I fix it? Thanks,

Posted on Apr 10, 2014 11:40 AM

Reply

Answer 1

jeremy_v

Community Specialist

Apr 12, 2014 10:50 AM in response to Hamid118

Hi Hamid118,

Thanks for visiting Apple Support Communities.

If your Apple TV does not start up and the status light is flashing quickly, these steps can help:

Apple TV: About the status light

http://support.apple.com/kb/ht4380

Flashes quickly Having issues. Try restarting or waking your Apple TV. If your Apple TV does not start up properly, you might need to reset the Apple TV or restore it to factory settings. See Apple TV (2nd and 3rd generation): Restoring your Apple TV. If this does not resolve the issue, refer to the Service FAQ for additional assistance.

All the best,

Jeremy

Reply