Level 1

0 points

Please help me, my macbook pro is slow!

This is directed to LexSchellings

I ran the scan you requested others run, and I am just having issues with speed of my macbook. My wife and I have a profile and independent iphotos and itunes. I know it ran faster before, and I am hoping you can help get it back to the old speed. Thanks.

Jesse

Hardware Information:

MacBook Pro (13-inch, Late 2011)

MacBook Pro - model: MacBookPro8,1

1 2.4 GHz Intel Core i5 CPU: 2 cores

4 GB RAM

Video Information:

Intel HD Graphics 3000 - VRAM: 384 MB

System Software:

OS X 10.9.2 (13C64) - Uptime: 0 days 7:22:2

Disk Information:

ST9500325ASG disk0 : (500.11 GB)

EFI (disk0s1) <not mounted>: 209.7 MB

disk0s2 (disk0s2) <not mounted>: 499.25 GB

Recovery HD (disk0s3) <not mounted>: 650 MB

MATSHITADVD-R UJ-8A8 disk4 : (969.3 MB)

disk4s1 (disk4s1) <not mounted>: 32 KB

Untitled DVD (disk4s2) /Volumes/Untitled DVD: 968.4 MB (Zero KB free)

USB Information:

FreeAgent 1 TB

EFI (disk2s1) <not mounted>: 209.7 MB

disk2s2 (disk2s2) <not mounted>: 999.86 GB

Boot OS X (disk2s3) <not mounted>: 134.2 MB

Apple Computer, Inc. IR Receiver

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

FireWire Information:

Thunderbolt Information:

Apple Inc. thunderbolt_bus

Kernel Extensions:

com.McAfee.kext.AppProtection (1.1.0d1)

com.mcafee.kext.Virex (1.1.0d1)

Launch Daemons:

[System] com.adobe.fpsaud.plist 3rd-Party support link

[System] com.leapfrog.connect.authdaemon.plist 3rd-Party support link

[invalid] com.mcafee.ssm.ScanManager.plist

[System] com.mcafee.virusscan.fmpd.plist 3rd-Party support link

[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link

Launch Agents:

[System] com.mcafee.menulet.plist 3rd-Party support link

[System] com.mcafee.reporter.plist 3rd-Party support link

User Launch Agents:

[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link

[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist

[not loaded] com.google.keystone.agent.plist 3rd-Party support link

[not loaded] com.leapfrog.connect.monitor.plist 3rd-Party support link

User Login Items:

iTunesHelper

Dropbox

Internet Plug-ins:

FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

QuickTime Plugin: Version: 7.7.3

AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6 3rd-Party support link

AdobePDFViewer: Version: 11.0.04 - SDK 10.6 3rd-Party support link

Flash Player: Version: 12.0.0.77 - SDK 10.6 Outdated! Update

Default Browser: Version: 537 - SDK 10.9

SharePointBrowserPlugin: Version: 14.4.1 - SDK 10.6 3rd-Party support link

WidevineMediaTransformer: Version: (null) 3rd-Party support link

Silverlight: Version: 5.1.20125.0 - SDK 10.6 3rd-Party support link

SlingPlayer: Version: (null) 3rd-Party support link

SiteAdvisor: Version: 2.0 - SDK 10.5 3rd-Party support link

Safari Extensions:

SiteAdvisor: Version: 2.0

Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 2.0 - SDK 10.9

AppleAVBAudio: Version: 203.2 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9

iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

3rd Party Preference Panes:

Flash Player 3rd-Party support link

Old Applications:

/Library/Application Support/Microsoft/MERP2.0

Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link

Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link

SiteAdvisor: Version: 2.0 - SDK 10.5 3rd-Party support link

/Applications/SiteAdvisor/SiteAdvisor.app

SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link

/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

Solver: Version: 1.0 - SDK 10.5 3rd-Party support link

/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app

/Applications/Microsoft Office 2011/Office

Microsoft Graph: Version: 14.4.1 - SDK 10.5 3rd-Party support link

Microsoft Database Utility: Version: 14.4.1 - SDK 10.5 3rd-Party support link

Microsoft Office Reminders: Version: 14.4.1 - SDK 10.5 3rd-Party support link

Microsoft Upload Center: Version: 14.4.1 - SDK 10.5 3rd-Party support link

My Day: Version: 14.4.1 - SDK 10.5 3rd-Party support link

SyncServicesAgent: Version: 14.4.1 - SDK 10.5 3rd-Party support link

Open XML for Excel: Version: 14.4.1 - SDK 10.5 3rd-Party support link

Microsoft Alerts Daemon: Version: 14.4.1 - SDK 10.5 3rd-Party support link

Microsoft Database Daemon: Version: 14.4.1 - SDK 10.5 3rd-Party support link

Microsoft Chart Converter: Version: 14.4.1 - SDK 10.5 3rd-Party support link

Microsoft Clip Gallery: Version: 14.4.1 - SDK 10.5 3rd-Party support link

/Applications/Microsoft Office 2011

Microsoft PowerPoint: Version: 14.4.1 - SDK 10.5 3rd-Party support link

Microsoft Excel: Version: 14.4.1 - SDK 10.5 3rd-Party support link

Microsoft Outlook: Version: 14.4.1 - SDK 10.5 3rd-Party support link

Microsoft Word: Version: 14.4.1 - SDK 10.5 3rd-Party support link

Microsoft Document Connection: Version: 14.4.1 - SDK 10.5 3rd-Party support link

Microsoft Language Register: Version: 14.4.1 - SDK 10.5 3rd-Party support link

/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app

Wondershare Helper Compact: Version: 2.2.6.0 - SDK 10.5 3rd-Party support link

/Applications/Wondershare Helper compact/Wondershare Helper Compact.app

Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link

/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

Disk Drill: Version: 1.8 - SDK 10.5 3rd-Party support link

Time Machine:

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Destinations:

Time Machine [Local] (Last used)

Total size: 930.88 GB

Total number of backups: 22

Oldest backup: 2012-11-21 04:51:25 +0000

Last backup: 2014-04-10 22:35:45 +0000

Size of backup disk: Excellent

Backup size 930.88 GB > (Disk size 0 B X 3)

Time Machine details may not be accurate.

All volumes being backed up may not be listed.

Top Processes by CPU:

185% iPhoto

8% WindowServer

6% PhotoStreamAgent

2% appProtd

1% VShieldScanManager

Top Processes by Memory:

566 MB iPhoto

45 MB Safari

37 MB WindowServer

29 MB CVMCompiler

25 MB EtreCheck

Virtual Memory Information:

227 MB Free RAM

925 MB Active RAM

650 MB Inactive RAM

1.00 GB Wired RAM

6.63 GB Page-ins

1.88 GB Page-outs

MacBook Pro (13-inch Late 2011), OS X Mavericks (10.9.2)

Posted on Apr 10, 2014 5:12 PM

25 replies

Lexiepex

Level 6

14,128 points

Apr 11, 2014 5:22 AM in response to Jesse Z-B

I am not familiar with the Leapfrog software, but from what I can see of it, I propose to uninstall it.

Here is a page where you can follow what it says about uninstalling Leapfrog Connect, scroll down to the Mac section:

http://leapfrog.custhelp.com/app/answers/detail/a_id/1970/kw/How%20do%20i%20unin stall/session/L3RpbWUvMTM5NzIxODY5Ny9zaWQvU19venV3Umw%3D

and forget about the last line "after that you can reinstall".

Lex

Lexiepex

Level 6

14,128 points

Apr 11, 2014 5:25 AM in response to Jesse Z-B

No your last etrecheck did not turn up here, but no worry, I added Leapfrog to my advice.

Jesse Z-B Author

Level 1

0 points

Apr 11, 2014 7:21 AM in response to Lexiepex

Leapfrog is a program so I can update and work on my childrens leapfrog tablets. I noticed my computer is much quicker now, but I still notice it takes a while to log on and start up, any pointers for that?

Jesse

Lexiepex

Level 6

14,128 points

Apr 11, 2014 8:20 AM in response to Jesse Z-B

I can not find any compatibility data on Leapfrog, is there not an alternative for the leapfrog tablets?

BTW the ertrecheck öist still did not arrive. Pls make a new one for us.

MadMacs0

Level 5

5,243 points

Apr 11, 2014 8:51 AM in response to Jesse Z-B

UPDATE FLASH!

BobRz

Level 5

6,138 points

Apr 11, 2014 9:44 AM in response to Lexiepex

Lex,

I think that one is ok. I put that on a friend's machine for her daughter with no ill effects.

MadMacs0

Level 5

5,243 points

Apr 11, 2014 10:31 AM in response to clintonfrombirmingham

clintonfrombirmingham wrote:

MadMacs0,

The only way to correctly fill out a form online (or offline) is to use the Adobe plug-ins for Safari and not the buit-in WebKit viewer.

I'll have to check when I get time, but my impression was that this situation had improved somewhat. I've never attempted to fill out a form online as I prefer to download and take my time filling it out. Until recently I had always used Reader for fill-in forms and saved it when allowed or printed it out for my records. I know I recently used Mavericks Preview to fill out a form and don't recall that there were any issues in doing so, but I need to double-check.

Lexiepex

Level 6

14,128 points

Apr 11, 2014 11:16 AM in response to BobRz

Hi Bob,

something weird is going on here: some posts come here after a long time, for example yout post was made 1,5 hrs ago (approx) and still is not here....

But I answer because it is in my Mil app: I think you are referring to Leapfrog. Well, I do not have any experience on it. So I propose to let it be and see how we fare. I could not find any compatibility statement for Mavericks.

Thanks.

Lex

BobRz

Level 5

6,138 points

Apr 11, 2014 11:31 AM in response to Lexiepex

Hi Lex,

I know, I've seen the same thing over the last few days. I don't think they've run maintenance for awhile, things seem to be getting delayed a lot. I've noticed that if I answer based on the email, the actual post shows up when my new comment gets posted.

I was referring to Leapfrog. I was just adding that I didn't see it cause any ill effects on the machine I put it on. As a matter of fact, it's still on mine because I set it up for her and I'm on Mavericks as well with no issues.

BobRz

Level 5

6,138 points

Apr 11, 2014 11:35 AM in response to Jesse Z-B

I just wanted to add something for Jesse's last question. You've gotten rid of the problem stuff, but you still load a fair amount of things when you boot up, via Login Items, Launch Agents, etc. The thing is that all of them take a little time to load, so that may be what you're seeing. If you really want more speed, you might want to consider an SSD and a little more RAM. The SSD is what will make the difference at boot time and when you're loading programs, but more RAM will prevent things having to be swapped out to the drive as memory fills. (That's what virtual memory means.)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Please help me, my macbook pro is slow!