11 April 2014 rejected by the server p04-smtp.mail.me.com

Hey,

Just awake here in UK and I'm still getting same message & can't send mail from @me.com on iPhone 5 or Macbook Pro? What gives?!

I live in France as well and have been having the same problem since yesterday morning. I was on the phone for one hour with Apple Support France where we shared the screen and she as well was bluffed concerning the situation since all was green light and funtioning. Was able to receive my test mails at one moment but, after that and still now the next morning unable to send mails out from all my Apple devices.

The person who replied with a solution to the problem could you please explain in a simplier way for us not so IT literate people a way to solve the problem.

This is very frustrating but, am relieved it is not me and there are others having the same problem. I hope the situation is repaired ASAP. Very hard to work in these conditions for all of us.

In England with the same problem on iphone Mac and IPad since yesterday

Try changing your outgoing mail server (smtp) in preferences -> accounts -> account information -> edit smtp server list and add the following

p01-smtp.mail.me.com

In the advanced tab select 'use custom port' and enter 587, select password for authentication and then add your user name xxxx.xxxxx and your password. After pressing OK make sure to check the 'use only this server' then click General in order to be prompted to save these new settings.

This works for me although it takes a few seconds longer than usual for email to leave my outbox.

...same here in Switzerland

Yes this is crazy....and I've been complaining to Apple Support over the last 6 months with issues relating to @me.com & @icloud.com email NOT working. I work in I.T. and been asking colleagues based in America's and EMAE regions and they all say the same thing about "short-cuts" Apple been making here particularly with people who had @me.com address but now only want ot keep this email and remove the @iCloud.com email address!

I recently bought iPhone 5S 2 weeks ago and email was sending/receiving on the mobile device since then!!!!!!!! Now since yesterday MacBook email says this message

"Connections to the server “p04-smtp.mail.me.com” on the default ports timed out." So with my Apple Support Case ref: 595003514 there is 5mths worth of detailed data given to Apple Support about the same issues........so why has NOTHING been done about this and now we have as we know in the IT world......"Major Show-Stopper" in terms of providing a service which is NOT fit for purpose!!

Yep already tried 4 other alternative "port" nbrs and same thing.....no joy. It's major "Show-stopper" as far as Apple is concerned!!

Yip - same issue, cant send from icould address/smtp on either iPhone or Mac.

Used alternative providers smtp and no issues on either device.

Apple support shows no concerns with system status so theyve not woken up yet.

Thanks

Changed on my iPhone 5 and iPad Air and now seem to be working. Will try Mac a little later

and report back

Same here 2 days without sending mail......Wake up Apple!!!!!!

Same problem in France.

For my account : smtp is p04-smtp.mail.me.com : can't send email

For my wife account : smtp is p17-smtp.mail.me.com : no problem to send email ...

Just spoke to a tech. representative from Apple Support Switzerland who told me, that issue has obviously been recognized and that they are working on it ..... according to them, it should already/soon be solved.... let's see !

Poland is also out of the service for almost 24h. Apple Support confirms that they know the issue. If you have to send urgent email just use iCloud website - works!. Cheers

Same problem in Switzerland. This problem with no explanation from Apple is unacceptable.

Have now changed the settings to p01-SMTP.mail.me.com on my iMac so all devices iPhone 5 and IPad Air now receiving emails without error