Q: when using iTunes to connect to Istore receive message no network connection

Thanks to a post by another person  it fixed my problem  here is the post

wiclee

Re: It says that itunes is connected to the internet, but it says the secure link to the itunes store failed. What do I do?

Jul 8, 2012 10:59 AM (in response to HappyLama)

Close your iTunes,

Go to command Prompt -

(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".

(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt

In the "Command Prompt" screen, type in

netsh winsock reset

Hit "ENTER" key

Restart your computer.

If you do get a prompt after restart windows to remap LSP, just click NO.

Now launch your iTunes and see if it is working now.

If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:

Apple software on Windows: May see performance issues and blank iTunes Store

  http://support.apple.com/kb/TS4123?viewlocale=en_US

You most probably also need to find pages like this in support and follow them as well as often  it is more than onr thing, most people have trouble with this I tunes software  -it is the worst  program  I have ever installed  and had to trouble shoot to get running  in 30 years of computing.

Google loves it due to the number of people that have switched to Andriode because of it.

“CAN’T CONNECT TO THE ITUNES STORE “

This is one item of the page  it shows you how  to change host file (but you can  down load this fix from  Microsoft  that cleans the host file http://support.microsoft.com/kb/972034)

Microsoft's article How do I reset the hosts file back to the default? has instructions and a FixIt to have Windows try to reset the hosts defaults for you.

Note: Some workplaces may put internal resources in the hosts file and may block iTunes Store. The FixIt doesn't work for Windows 8.

To create a copy of your hosts file and replace it with an empty hosts file, follow the instructions below:

1. 1. You can find the hosts file at: C:\WINDOWS\SYSTEM32\DRIVERS\ETC.
2. 2. Select the hosts file. There should now be a duplicate of the hosts file named "Copy of hosts" (Windows XP) or "hosts-copy" (Windows Vista, Windows 7, or Windows 8).
3. 3. Drag the original hosts file to your desktop.
4. 4. Right-click the duplicate file and choose Open. You may be prompted to choose the program you want to use to open this file. Double-click Notepad.
5. 5. When Notepad opens, choose Edit > Select All.
6. 6. Choose Edit > Delete.
7. 7. Choose File > Save.
8. 8. Close Notepad.
9. 9. Right-click the duplicate file, and choose Rename.
10. 10. Type "hosts" (without quotation marks) and press Enter.
11. 11. Restart your computer and try connecting to the iTunes Store.

“ITUNES - ADVANCED iTUNES STORE TROUBLESHOOTING”