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won't charge until the battery is dead

I own a 1 1/2 year old iPod touch 4th gen, and it will not charge until battery has completely died. Then, once it dies, I plug it in to a wall charger. It only chages until it has enough juice to power on, then I have about 5 minutes of life before it dies again. I have gotten it to be full battery, if I turn it off while it first starts charging, and leave it for the night. In the morning it is full battery.

iPod touch, iOS 6.1.6

Posted on Apr 12, 2014 8:40 AM

Reply
1 reply

Apr 12, 2014 8:44 AM in response to ertlaphespay

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Restore from backup. See:

iOS: Back up and restore your iOS device with iCloud or iTunes

- Restore to factory settings/new iOS device.

If still problem, and it does not connect to other networks, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

won't charge until the battery is dead

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