Itunes Sync Problem

Hi guys i tried syncing my iphone 4 with a new itunes library (old library had about 400+ songs) it comes up on itunes theres no songs on the ipod with plenty of memory but when it trys to sync the new songs (only about 40) it says theres not enough memory available even though on the usage bar on itunes it has 2GB free.


When I disconnect the phone from the computer it has old the old songs but when i connect it says on itunes theres no songs on the device.


Please Help.


iPhone 4, iOS 7.0.6

Posted on Apr 12, 2014 6:46 PM

Reply
1 reply

Apr 15, 2014 2:11 PM in response to TheRealCharlieBronson

Hello there, TheRealCharlieBronson.


The following Knowledge Base article provides some great steps for troubleshooting the issue you're describing:


iOS: "Not enough free space" alert when trying to sync

http://support.apple.com/kb/ts1503


Try disconnecting and reconnecting your device, then syncing again to solve this issue.

Orphaned files may remain on your iOS device if it is physically disconnected while syncing music, podcasts, videos, or photos. This can prevent iTunes from syncing the iOS device on subsequent sync sessions. When this happens, the Capacity indicator in iTunes may report a large amount of "Other" disk usage for the iOS device. To resolve this issue:

  1. Turn off the music or photo sync option in iTunes for the device.
  2. Click Apply to sync the changes to the device.
  3. Turn the music and photo sync options for the device on again.
  4. Click Apply again to try to sync the device to iTunes.
    If the 'Not enough free space' alert appears, continue to step 5.
  5. Turn off the automatic syncing functions for the iOS device. To do this:
    1. Select the iOS device from the iTunes window and click the Summary tab.
    2. Deselect "Automatically sync when this device is connected" and select the "Sync only checked songs and videos" checkbox.
    3. Click Apply to sync the changes to the device.
    4. Reduce the amount of data that is being synced to the device and resync the device. For example, if syncing your Music library exceeds the memory capacity of the device, choose "Selected playlists" to transfer rather than "All songs and playlists" under the Music tab in iTunes.
      If the 'Not enough free space' alert appears, continue to step 6.
  6. Restore using iTunes.


Thanks for reaching out to Apple Support Communities.


Cheers,

Pedro.

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Itunes Sync Problem

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