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Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

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my Ipad is frozen and will not respond will not turn off and still in the same app which will not close. please help.

my Ipad is frozen and will not respond will not turn off and still in the same app which will not close. please help.

iPad

Posted on Apr 13, 2014 11:00 AM

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Question marked as Best reply

Posted on Apr 13, 2014 11:01 AM

Rebooting your iDevice


Hold down the Sleep (On-Off) and Home buttons together for about 10-15 seconds or until the Apple Logo appears - ignore the red slider if it appears - then let go of the buttons. The iPad should begin to start up.

2 replies

my Ipad is frozen and will not respond will not turn off and still in the same app which will not close. please help.

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