Repair requested... No trouble found (21-Aug-2006)

Hi,

Just thought I would share my experience with you.

I sent my U2 iPod back to Apple on Wednesday 16 August 2006, it was collected by courier (who kindly waited whilst I prepared the package and then took it straight from me), shipped to Holland and returned by Friday 18 August. Whilst I am not sure exactly what the problem was I was amazed to find that Apple had sent me a brand new U2 iPod.

I am hard pushed to think of any more they could have done or any way they could have acted more quickly.

I hope you receive the same standard of service, I would love to hear how things turn out.

M

Well, they will thoroughly test it of that there's no doubt. If you look around these forums you'll see reports of folks who've had the "no trouble found" and received a working iPod back from Apple. Then there are those who don't and are dissatisfied.

I have a theory about this (and it's just a wild guess). Apple will test possible faulty iPods on a Mac. iPods work best of all on a Mac, just look at the posts to see that it's Windows users experiencing the most issues. So, it's more likely they wont find a fault.

This is not to start a flame between Mac and Windows users, it's just theory on my part (and very probably wrong!!).

"When I recieve my iPod back, will it work?"

With the greatest respect, how on earth will anyone here know the answer to that?

Why not wait until it comes back and then post here?