Seagate External HDD won't show up.

Hi.

I have a 1TB Seagate Back up Plus external harddrive, and it wont show up in my Mac Pro.

The Mac Pro is the 2006 Intel Xeon model running 10.6.8 Snow Leopard. The System requirements for the external HDD are snow leopard or higher, so I don't know why it isn't working.

P.S. When I plug in the USB cable into the computer, the HDD starts to spin, but it never shows up in the finder or on the desktop. Also, this HDD works in my MacBook Pro, but not the Mac Pro.

If anyone has any useful information, that would be greatly appreciated.

Thank you.

Mac Pro, Mac OS X (10.6.8), Mac Pro 1,1

Posted on Apr 16, 2014 8:27 AM

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144 replies

Dec 26, 2017 8:37 AM in response to DisneyWorld

I made a stupid profile just to answer your question, I like that my first apple forum response is to 'disneyland' so thanks disneyland for continuing to give us hope and answers to our live's questions... seagate is renowned for only working on windows. I see this questions constantly and never see a helpful answer so here it is... tell your friends. (answer includes: how to format normally, formatting advice, then how to format if your hd isn't showing up at all)


This goes for most external hd's used on mac, although its almost always the seagate hds that have an issue. When you buy a hd for your mac make sure you format it to the mac before putting information on it. heres how. 1. (command and space bar) 2. type in disk utility 3. click on the external hd, not your mac hd 4. click on erase, used to be called format on really old macs 5. click on format type "osx journaled" is fine, google the other options if you really want to know what they all do. 6. give it a new name and hit "erase" it is now formatted for macos


advice: if you use your device on multiple computers, format to mac first because it will still show on windows computers but msdos or other formats don't always show on macs. If you have a hd that has always been working on your mac then you did any software updates or you plugged it into a windows pc and now its not showing on your mac. you have to reformat it to the mac.


the answer everyones been waiting for... most mac users have a windows pc somewhere hidden in a closet or their parents still are using one and you just happen to be living in their basement with the computer in reach, you're in luck. Essentially you have to reformat the hd on a windows first then reformat it back to mac. Plug it into the windows, click around for 5 minutes reacquainting yourself with the nostalgia of how the heck did you ever use one of these, until you find the format button. After playing the old ms dos games still hidden on the pc like hero gold, lemmings, and minecraft format your hd. First format it back to default settings, clicking the quick reformat box makes it go faster and usually doesn't change the results. Even if the hd is brand new never used just out of the box and it isn't showing on mac, yes you still may need to get into the old cursed windows pc and format to default settings. Once you format to default plug it back into mac and erase/format to mac (see paragraph 2). If the hd still isn't showing on mac, go back to your windows, play some solitaire, and reformat the disk again. This time try not using the quick format, or try some of the other formats, they go quick. I just had to do this with a new 8tb seagate and made the mistake of not hitting the quick format, 30 minutes later I hit cancel and quick format. worked just fine.


*if you have important pictures of your ex data files on your hd that is now not showing up, make sure to save it elsewhere before erasing/formatting the hd. This will have to be done through the windows computer. yes it may corrupt your other hd in the process or download a virus or who knows, just try to minimize your windows exposure and finish the hd issues, unplug them, and make sure it all worked before spending the rest of the day week month playing your old roller coaster tycoon or sims obsession from childhood.


if none of this works, do what you used to do on windows, click around until something important-looking shows up, click around some more until it works. (how do you think I figured all this out in the first place)

Mar 12, 2018 7:59 PM in response to DisneyWorld

Hi Guys,

I had this same problem on my Seagate 2TB Backup Plus Portable Drive. It opened on my mid 2007 iMac (only 4Gb of Ram) but wasn't opening on my Mid-2012 Macbook Pro (2.9Ghz Intel Core i7, with 8Gb memory 1600Mhz DDR3).

Freaks me out if I have to 'unplug' without safely ejecting. Especially if the light on the External Drive is on AND the drive seems to be loading.


I went to About This Mac > System Report > USD --> it did in fact pick up the 3.0 USB BUS.

Yet, still no show in Finder.


I opened up Disk Utility and lo and behold my External Drive showed up. Went back to Finder and thankfully was able to access the Drive. Maybe it just takes some time. Just don't unplug it

Feb 8, 2017 11:29 PM in response to DisneyWorld

Perhaps this is too late, but i wanted to put my solution here in case anyone else comes looking for this as i did.

My situation was the same, the drive was setup for Time Machine.

Suddenly it no longer mounted - although in a windows pc it also wouldn't mount but said in disk management that the drive was healthy.

I went into my Activity Monitor and saw that a process called fsck_hfs was running at 100%.


Ended this process in activity monitor and it threw out an error about time machine, but then the disk mounted.


Might help - might not - but it worked for me

Feb 15, 2017 10:20 AM in response to Pixie_0

Thank you so much for posting this. I had the same problem...left my Seagate 2TB USB backup drive plugged into my 2009 iMac,walked away, and when I returned, the disk was still there on the desktop, but reading as empty. Tried all the usual things (changing cables, restarting, different MAC, etc.) but nothing worked. System report would show the drive as being there, but when attempting to use First Aid to mount it...nothing...just the perpetual spinning wheel. Tried your suggestion of checking the Activity Monitor, and there it was... fsck_ms. Quit it and, immediately, my drive was back up on the desktop, 100%. Thanks again. Never would have gotten that one on my own in a million years!

Mar 3, 2017 7:40 AM in response to DisneyWorld

Had this same problem and tried many of the obvious solutions everyone suggested: rebooting, looking at finder options, etc.


My solution was to plug the same drive into a laptop running Windows. As soon as it was plugged in I received an error message stating that there was an error with the drive. Windows suggested a "Scan and Fix" - I allowed Windows to do it's thing. When the scan and repair were complete I took it back to my Mac, plugged it in, and everything works fine now.

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Seagate External HDD won't show up.

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