Anyone having trouble with FaceTime

Anyone having trouble with FaceTime

iPhone 5, iOS 7

Posted on Apr 16, 2014 7:13 PM

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184 replies

Apr 20, 2014 3:48 PM in response to YangJin

Apple representatives NEVER make contributions on this board so expecting them to do so now is unrealistic and it will not happen.


Sooner or later this issue with FaceTime will be fixed, If you do not want to upgrade to iOS 7, don't do it. Besides, there are reports from users of iOS 7 that they are also suffering from the FaceTime outage.


You just got to be patient or try the upgrade. Your choice.

Apr 21, 2014 2:09 PM in response to terrifromwv

I updated to iOS 7.1 last Wednesday. Phone says updates are current. I tried to FaceTime last Thursday - after the latest update and that's when I realized I can not connect to FaceTime. It rings, then shows that the person I'm trying to FaceTime with, is unavailable. When they try to FaceTime me, it gives them the same message. We are all current on the updates. Our settings are exactly as they should be. There has to be another problem with FaceTime.

This is so frustrating!!! Skype and a different phone are looking better every day.

Apr 21, 2014 3:06 PM in response to diddl14

Apple responded to the bug report on FT no longer working with iOS6:


FaceTime no longer working with iOS6 devices



Apple Developer Relations21-Apr-2014 10:33 PM


We believe this issue has been addressed.


Please verify with iOS 7.1 GM (Build: 11D167) release, and update your report with the results.

iOS 7.1 (Build 11D167) http://support.apple.com/kb/DL1732 Posted Date: March 10th, 2014





Clearly neither very helpfull nor promissing... 😠

(to be continued...)

Apr 21, 2014 8:42 PM in response to Tdyment

I am having the same issue with 2 identical iPad mini's running iOS 6 and an iPad 2 running iOS 5. iOS 7 iPad Air works fine only on computer to iPad connection (Mac OS 10.8.6 to iOS 7.1). Tried testing on different internet, no improvement. Tried turning off FaceTime and re-signing in, no improvement. Not going to upgrade to new OS, and have a call scheduled with apple rep for tomorrow. Will post back if I get any useful information.

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Anyone having trouble with FaceTime

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