Apple cut out most of my reply so, I will put the rest here:
I must admit that I only have an iMac and buy 2nd hand every few years so, that I have iMac's for say 3 years from 3 years old until they are 6 years old. The DVD has been removed in the newer models now so, that's negative in my book as, I use the drive and buy Mac's because I do not want peripherals all over the desk which was always the point of buying a Mac.
At least to some extent I use Apple rather than them using me as, they are specialists in creating addiction which you can see in people's list of Apple products. All the products talk to each other so, a lot of people spend their lives reacting to notifications and stuck looking at screens on phones, iPads, desktops and MacBook's. That's a kind of unhealthy dependency in my view. I'm sorry that you have experienced the dark side of Apple as, they could play ball if they wanted to, but, push very hard all the time. The quicker the changes and the amount of tweaking that goes on all the time will cause their own problems eventually as, it becomes a competition within a perception of keeping up.
Even now the amount of times that senior Techies do not come back on problems is getting higher as, the demands on them are escalating every day and they cannot keep up. They have become another Apple product problem.