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Unable to join network on any wifi. Have tried switching off, resetting network settings. Only way to use it now is via hotspot from my iPhone. Can anyone help ?

Hi there, my mini-ipad cannot connect to any network. Get 'unable to join network' every time. Have tried switching off, resetting network settings. Can anyone help ?

Posted on Apr 17, 2014 1:57 PM

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2 replies

Apr 19, 2014 2:14 PM in response to Irenefromir

Hello there, Irenefromir.


The following Knowledge Base article offers up some great steps for troubleshooting Wi-Fi networks on your iOS device:


iOS: Troubleshooting Wi-Fi networks and connections

http://support.apple.com/kb/TS1398


It seems like you've done some good steps, but review these steps to make sure you've covered your basics:

  1. Be sure you're in range of your Wi-Fi router (access point).
  2. Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
  3. Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
  4. Restart your iOS device.
  5. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
  6. Tap User uploaded file and Forget this Network.
  7. Try to connect to your desired Wi-Fi network.
    Note: You may need to enter your Wi-Fi password again if your network requires one.
  8. Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
  9. Update your device to the latest version of software.
  10. Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.


If you find your issue persists, then perhaps review this section as well:


Unable to connect to a Wi-Fi network

  1. Verify that you're attempting to connect to your desired Wi-Fi network.
  2. Make sure you're entering your Wi-Fi password correctly. Passwords may be case sensitive and may contain numbers or special characters.
  3. Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
    • previously connected Wi-Fi networks and passwords
    • recently used Bluetooth accessories
    • VPN and APN settings

Additional Information


Thanks for reaching out to Apple Support Communities.


Cheers,

Pedro.

Apr 19, 2014 3:40 PM in response to Irenefromir

Some things to try first:


1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.


2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.


3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at

http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html


4. Go into your router security settings and change from WEP to WPA with AES.


5. Renew IP Address: (especially if you are drooping internet connection)

• Launch Settings app

• Tap on Wi-Fi

• Tap on the blue arrow of the Wi-Fi network that you connect to from the list

• In the window that opens, tap on the Renew Lease button


6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network

http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/


~~~~~~~~~~~~~~~~~~~~~~~~~

Fix WiFi Issue for iOS 7

http://ipadnerds.com/fix-wifi-issue-ios-7/


iOS 6 Wifi Problems/Fixes


Wi-Fi Fix for iOS 6

https://discussions.apple.com/thread/4823738?tstart=240


How To: Workaround iPad Wi-Fi Issues

http://www.theipadfan.com/workaround-ipad-wifi-issues/


Another Fix For iOS 6 WiFi Problems

http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/


Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”


Fix For iOS 6 WiFi Problems?

http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/


Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It

http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug


How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6

http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html


iOS 6 iPad 3 wi-fi "connection fix" for netgear router

http://www.youtube.com/watch?v=XsWS4ha-dn0


Apple's iOS 6 Wi-Fi problems

http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/


~~~~~~~~~~~~~~~~~~~~~~~


iPad: Issues connecting to Wi-Fi networks

http://support.apple.com/kb/ts3304


How to Boost Your Wi-Fi Signal

http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL


Troubleshooting a Weak Wi-Fi Signal

http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm


How to Fix a Poor Wi-Fi Signal on Your iPad

http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm


iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398


iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304


WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/


How to Fix: My iPad Won't Connect to WiFi

http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm


iOS: Connecting to the Internet http://support.apple.com/kb/HT1695


iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199


How to Quickly Fix iPad 3 Wi-Fi Reception Problems

http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/


iPad Wi-Fi Problems: Comprehensive List of Fixes

http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/


Connect iPad to Wi-Fi (with troubleshooting info)

http://thehowto.wikidot.com/wifi-connect-ipad


10 Ways to Boost Your Wireless Signal

http://www.pcmag.com/article2/0,2817,2372811,00.asp


Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE


Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0


How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz


Unable to Connect After iOS Update - saw this solution on another post.

https://discussions.apple.com/thread/4010130


Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.

Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.


You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.


Wi-Fi or Bluetooth settings grayed out or dim

http://support.apple.com/kb/TS1559


~~~~~~~~~~~~~~~


If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.


 Cheers, Tom 😉

Unable to join network on any wifi. Have tried switching off, resetting network settings. Only way to use it now is via hotspot from my iPhone. Can anyone help ?

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