Hi Gail,
I know this post is really old but I'm having a similar issue and hope you can help me. I have a iPhone 5c 16gb and don't have much storage left. If I delete my back up will I lose all of my information? If so, how will I be able to get it back? Or is it even possible.
Here's a little back ground on my other issue, my HP laptop no longer recognizes any Apple products USB so I'm unable to back up my data on my hard drive. However the USB does recognize my old Android phone USB and mouse....which is so strange. I've been trying to resolve this issue for months and can't figure it out and neither can Apple. I have an appointment at with the Genius bar but thinking its a waste of time. At first Apple was said it was Norton Firewall but that not true because I purchased iPod touch in 2012 and at one point was able to sync my music and pics with no problem. I've checked my device drivers to see if there was an update need or a unknown device...no luck with that.
My laptop is out of warranty so Microsoft won't assist me. Can you suggest anything?
Thank you,