hi need help with my iTunes when i sync my phone it says cannot sync error -50??
hi need help with my iTunes when i sync my phone it says cannot sync error -50??
iPhone 5
Apple Event: May 7th at 7 am PT
hi need help with my iTunes when i sync my phone it says cannot sync error -50??
iPhone 5
Hello, martinqaqish.
Thank you for visiting Apple Support Communities.
Try forcing all applications to close in multitasking and power cycle the device. Once this is done test syncing your device.
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, try the steps in the article below.
"Error -50," "-5000," "8003," "8008," or "-42023"
These alerts occur due to timeouts or conflicts trying to write a file during download.
If you encounter this issue while accessing iTunes Store:
See iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store
If you encounter this issue while while downloading something from the iTunes Store:
Delete your iTunes Downloads folder, located in:
Mac OS X: ~/Music/iTunes/iTunes Media/Downloads Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
Windows Vista: \Users\username\Music\iTunes\iTunes Media\Downloads\
Windows 7: \Users\username\My Music\iTunes\iTunes Media\Downloads\
Windows XP: \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media\Downloads\
After locating your iTunes Downloads folder:
- Quit iTunes.
- Delete the Downloads folder on your computer.
- Open iTunes.
- Choose Store > Check for Available Downloads.
- Enter your account name and password.
If you encounter this issue while while downloading Digital Copies using Windows:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Cheers,
Jason H.
hi need help with my iTunes when i sync my phone it says cannot sync error -50??