Error 3253

I'm pretty sure this is an Apple problem. I've been having this issue for the past few days and my ISP is in Canada. Probably has to do with whatever load optimization provider they are using to distribute requests.

I'm having the same problem. Comcast cable internet. When is someone going to post a solution! Please?

Fair to say - best case: next ITunes update. I have long been a fan of all things Apple - but let's be honest:

with records of this issue going back quite a while now and spread across Europe, USA and Canada, the only likely permanent fix is going to come from Cupertino and we will probably never know the real root cause! Not are we ever likely to get an apology.

So infuriating and sad - but true...

Add me to the list - it lets me get some things, but three of my apps for iPad (inc numbers and pages), and about half of my game of thrones season - some episodes, but mostly the extras, keep getting reset. Only started happening recently.

Add me to the list... Having purchased n HD movie via itunes it just keeps telling me that 'the network connection has been reset'...

Really annoying!!

Also having the same issues... though with the latest iOS update. Everytime I try downloading v7.1.1 it says 1.4GB to be downloaded - on my phone it says the update is 26Mb - go figure??.

Anyway it starts to download and then about 300 to 500Mb in it craps out with 'err = -3253'. I tried movies too and it happens with them also. I'm in Ireland so based on locations and various different ISPs being stated on this thread it cannot be ISP related.

Nothing has changed on my network setup and I have tried using Google & OpenDNS DNS's but this has not resolved anything. I only really noticed it happening with me after I installed the Security Update 2014-002 - coincidence??

I am also experiencing the same 3253 error, but only in conjunction with an external HD. When I download the movie to the internal iMac HD, all is well.

Here is a screen capture of the error message.

I have attempted to download multiple movie purchases, with the same results. I also temporarily turned off my hardware and software firewalls, and rebooted all of my network hardware. The iMac is connected to the internet by an internal gigabit ethernet network. None of the older troubleshooting suggestions helped. The issue only occurs when downloading the purchased movie content to an external Western Digital USB 3.0 hard drive.

Does anyone have any suggestions on how to resolve this particular issue? I don't have the time to download the video content to the internal HD and then copy it over to the external.

Reading about how Apple is absolving themselves of any responsibility for this ridiculousness by blaming our various ISPs is beyond infuriating (Toronto, Canada / Rogers Cable network via Teksavvy). Exact same problem here with the latest version of ITunes on a Window8.1 PC.

Simply including an option to resume downloading automatically after an error is a thing Apple could include in one of their innumerable updates to ITunes. Perhaps they could also give us the option to limit it to 1000 errors per download session or whatever. A little field to choose how many network errors you want your session to ignore shouldn't be that hard to implement.

States and countries. Their business isn't just tied to the USA although if this approach continues & expands, it may soon be.

Later last night, I was able to minimize the number of errors by unchecking "Allow simultaneous downloads" and ensuring the ITunes download got every last byte of bandwidth my ISP allows. Still, the last download of the many that started around 7:45am seemed to be the buggiest. There's no way my ISP could have known that was to be my last download so it seems to imply this is Cupertino playing "Ha-ha" for our ISPs sake - I looked into the pricing for speedier service - not pretty. Shrug.

My service maxes out at 6Mbs/sec per the terms of service - their lowest tier service. I use software called "DU Meter" to monitor how fast & how much the machine is actually downloading so I can ensure ITunes is getting everthing my ISP allows. They don't appear to have a version of DU Meter for Mac (or Apple TV or Samsung TV or smartphone) but there may be a similar product out there for Macs at least.

Exact same issue with me. Constant interruptions when downloading anything of a reasonable size (150mb>). My home network and ISP are otherwise rock solid. I'm with BT Infinity in the UK and download speed is typically 65Mbps. I've tried my second Mac and it's the same issue. Have tried most of the possible solutions posted on here and, sadly, to no avail.

As with most of you I'm a long-time Mac user and I'm getting increasingly disollusioned with silly issues like this across an otherwise excellent OS (OS X Mavericks). iTunes is just getting so unwieldy and clunky, particularly if you have a large music collection.

Best of luck to everyone; let's hope that this and other threads are picked up on and addressed in a timely manner for the next iTunes update.

Now it even happens to updates of apps and bought music downloads.

The single-file downloads can be downloaded in the end, but the problem are the iTunes Extras which are split in many large files and so it always starts downloading again and again and again, .......

Does anyone know when it started ?

Was there an security update or something which caused those problems?

The other night iTunes actually let me watch a movie in the cloud. I clicked a bunch of movies I needed to download... but DID NOT have allow simultaneous downloads on. When I was done with the movie I checked and all but two of 8 did not download properly...

I haven't been able to repeat this again... but it did work once.

It is ridiculous that Apple is refusing to admit that it is their issue and stop blaming it on our internet connections! It cannot be everyone from Cananda to the US to the UK has sucky internet. I personally run at 99 mbps download... other steaming services don't have this problem.

I wonder if anyone at Apple actually reads these discussions?

I use an external too and Apple tried to blame it on that.... but how can it be when I have the external plugged directly into my computer?

I honestly don't think it has anything to do with an external because it does it on my Mini and my MBP and I have issues with my MBP and my library is physically on that computer.

Lea

Seems to me that this is definitely a software issue and not a network issue. I've been having the same problem for the last few days. Same 3253 error interrupting downloads regardless of whether I'm on my home network, work network, using wifi or connected by ethernet. Not fun trying to download a movie.